1. What is the structure of the e-learning program? Is it like a self paced video which I can take in the evening after I come back from work at my convenience?
Absolutely – the eLearning is internet based and you have 3 months to finish each course. This gives you plenty of time to finalize the program (which consists of voice over narrated power point slides, exercised, quizzes and a textbook for the Capability Programs).
2. What material do you provide when I buy the service strategy elearning program? Is there a book? (There aren’t much details on your website about that.)
This really depends on the pathway you choose. For the Lifecycle courses (as described in the email before) we would expect you to have access to the OGC ITIL V3 Lifecycle books. The Capability Modules however, come with their own textbook – which is included in the course fee.
When you purchase the ITIL Expert package you receive the exam preparation books as a bonus offer to give you even better preparation for the exams.
3. Do you not have corporate rates ? Or provide a bundled offer if I need to take more than one or all of the intermediate programs.
Yes we have a special rate for prepayment on the ITIL Expert package: When you purchase the full package you receive 20% discount on the eLearning AND receive the exam preparation guides for free as an added bonus.
4. Is there a certificate of attendance after that e-learning program?
Yes, at the completion of each eLearning program you receive a certificate which states the equivalent in contact hours – you can use this for your PDU requirements in cat. 4 of the PMP program.
(if this is appropriate for you…)
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