to the point, concise, and comprehensive., May 13, By Bassem

This kit is perfect for people with hands on knowledge of service management but who need to familiarize themselves with the ITIL┬« V3 terminology and concepts without having to read hundreds of pages with redundant material. The online e-Learning material is very helpful and well presented in 7 modules with a summary module at the end, not to mention the exam preparation modules and quizzes along the way.If you are a busy professional and want to get yourself up and running quickly with ITIL┬« v3 while preparing for your certification, this kit is what you’re looking for.

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