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	<title>Comments on: The ITILv3 Starter Kit 2010 Edition</title>
	<atom:link href="http://www.itilsurvival.com/the-itilv3-starter-kit-2010-edition.html/feed" rel="self" type="application/rss+xml" />
	<link>http://www.itilsurvival.com/the-itilv3-starter-kit-2010-edition.html</link>
	<description>ALL your ITIL® ITSM Service Management Process Documents, Books, eLearning</description>
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		<title>By: ABDUR</title>
		<link>http://www.itilsurvival.com/the-itilv3-starter-kit-2010-edition.html/comment-page-1#comment-239</link>
		<dc:creator>ABDUR</dc:creator>
		<pubDate>Tue, 16 Feb 2010 19:41:41 +0000</pubDate>
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		<description>Hi 

Can some one share the  ITIL process assessment questionaire, how one can assess any new/ existingly following ITIL processes: the list of process is given below:

Service Strategy Processes:

Financial Management for IT Services

Service Portfolio Management

Demand Management

Service Design Processes:

Service Level Management

Capacity Management

Availability Management

IT Service Continuity Management

Information Security Management

Service Catalog Management

Supplier Management

Service Transition Processes:

Knowledge Management

Change Management

Release &amp; Deployment Management

IT Service Asset and Configuration Mgmt.

Service Validation &amp; Testing

Service Operation Functions:

Service Desk Management

Technical Management

Applications Management

IT Operations Management

Service Operation Processes:

Request Fulfillment

Incident Management

Problem Management

Access Management

Event Management

Continual Service Improvement:

Service Measurement

7-Step Improvement Process</description>
		<content:encoded><![CDATA[<p>Hi </p>
<p>Can some one share the  ITIL process assessment questionaire, how one can assess any new/ existingly following ITIL processes: the list of process is given below:</p>
<p>Service Strategy Processes:</p>
<p>Financial Management for IT Services</p>
<p>Service Portfolio Management</p>
<p>Demand Management</p>
<p>Service Design Processes:</p>
<p>Service Level Management</p>
<p>Capacity Management</p>
<p>Availability Management</p>
<p>IT Service Continuity Management</p>
<p>Information Security Management</p>
<p>Service Catalog Management</p>
<p>Supplier Management</p>
<p>Service Transition Processes:</p>
<p>Knowledge Management</p>
<p>Change Management</p>
<p>Release &amp; Deployment Management</p>
<p>IT Service Asset and Configuration Mgmt.</p>
<p>Service Validation &amp; Testing</p>
<p>Service Operation Functions:</p>
<p>Service Desk Management</p>
<p>Technical Management</p>
<p>Applications Management</p>
<p>IT Operations Management</p>
<p>Service Operation Processes:</p>
<p>Request Fulfillment</p>
<p>Incident Management</p>
<p>Problem Management</p>
<p>Access Management</p>
<p>Event Management</p>
<p>Continual Service Improvement:</p>
<p>Service Measurement</p>
<p>7-Step Improvement Process</p>
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