ITIL Certification – ITIL V3 Intermediate Pathway

ITIL® Intermediate Bundles

For your convenience, we have bundled the two most popular Intermediate pathways into a ‘one click purchase’, saving you time and the convenience of getting access to the full Intermediate pathway with one single purchase.

Capability Bundle – all Capability programs in one package. This bundle gives you the practitioner’s level knowledge of the ITIL® V3 Framework.

Lifecycle Bundle – all Lifecycle programs in one package. This bundle gives you the Manager’s level knowledge of the ITIL® V3 Framework.

Please note that for this bundle you will need to purchase the official OGC books as these are not included in the bundle price.


Many clients are interested in attaining their ITIL® Expert certification via the Capability module pathway – this is great!

There is no right or wrong sequence to starting with any of the Intermediate modules, with the exception, that all must be completed (and exams passed) before you can take the “Managing Across the Life” program.

In terms of looking at this, as an example from a costing standpoint, to follow the Capability path, you would basically be looking at the following for the

e-learn programs only:

Service Offerings & Agreements – USD$595

Release, Control & Validation- USD$595

Operational Support & Analysis – USD$595

Planning, Protection & Optimization — USD$595

Managing Across the Lifecycle – USD$595


Each exam costs USD $385 – so total for exams would be: USD$1,925


(b) Exam at your venue of choice

we can organize all of the exams for you with the selection of a nominated supervisor that does not have a vested interest in your passing the exam. The Art of Service is also an EXIN AEC. This is merely a paperwork exercise to get a person accredited to invigilate your exams by EXIN, however, it should be the same person for all exams. We can get into more detail on that if you are interested in this option. It is certainly a beneficial option, as you could take the exams in the comfort of your own office. Please let me know if you would like us to send you information on this.

Please let me know how you would like to proceed.

Kind Regards,

Ivanka Menken


+61 7 3252 2055 […]

How you can be more successful by using these 4 simple steps (yes…also in ITIL…)

WOW – that’s all I can say at the moment. I just returned back into the office after attending a lunch function. The speaker was Jordan Belfort, and I must admit that until 1 month ago I had never heard of him. But I knew this presentation was coming up so I bought his books[…]

Award Winning ITIL E-Learning – Find out how our ITIL V3 Intermediate eLearning Certification has transformed the scope of IT Service Management

Ivanka says… The week after a conference always feels a bit weird – you don’t have this anticipation of what will be ahead of you anymore, and there is a lot of tidying up to do. One of the biggest lessons learnt from the itSMF conference this year was that most of the delegates were[…]