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• ITIL Intermediate Continual Service Improvement eLearning Plus Exam Prep
  Save 10% buy buying the exam prep together with your eLearning course. “The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.” This Continual Service Improvement Lifecycle Program provides a comprehensive study of the ITIL phase of Conti […]
• Event Management Toolkit
  Discover the tried and tested solution to ALL of your Event Management problems! We have created a PRACTICAL and CONVENIENT method of providing your organization with the secrets to succeeding in the implementation of Event Management. The information delivered within the toolkit is based on the ITIL® framework, specifically the Service Operation stage, whic […]
• Model-Driven Architecture Complete Certification Kit - Core Series for IT
  The Model-Driven Architecture Complete Certification Kit is the most complete guide for anyone looking to gain an understanding of Model-Driven Architecture (MDA) and its practical application in an IT and Non-IT environment.Get certified & boost your career with this complete Model-Driven Architecture eLearning course and PDF textbook for additional stu […]
• Cloud Computing: Managing Services in the Cloud Complete Certification Kit - Study Guide Book and Online Course
  Unlimited access to study guide text book90 access to online eLearning courseiPad/iPhone compatible $219.95 As low as: $187.95 […]
• Exam Voucher Core Series for IT
  This Exam Voucher is for our Customer Hub Premium Members and the Core Series for IT Exam re-sits ONLY. This is valid for one ONLINE exam for you to take at a date and time that best suits you! - All Core Series for IT Exams- Multiple Choice exam- 20 Questions- 80% correct required for successfully passing the exam- 30 minutes to complete Exam Vouchers are v […]
• ITIL Intermediate Service Transition ST eLearning Plus Exam Prep
  Save 10% buy buying the exam prep together with your eLearning course. “The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.” This Service Transition Lifecycle Program provides a comprehensive study of the ITIL Stage of Service Transiti […]
• Data Loss Prevention Complete Certification Kit - Core Series for IT
  The Data Loss Prevention Complete Certification Kit is the most complete guide for anyone looking to gain an understanding of Data Loss Prevention and its practical application in an IT and Non-IT environment. Get certified & boost your career with this complete Data Loss Prevention eLearning course and PDF textbook for additional study. This certificati […]
• ITIL V3 Foundation - Complete Examination Package
  ITIL Foundation - Complete Examination Package - 3 months access to elearning + 3 months access to online exam preparation program + PDF version of textbook. + ITIL  Foundation Exam Voucher Yes with this certification kit you will also get the LATEST ITIL certification book as an instant download and onlineaccess to your ITIL Foundation in IT Service Managem […]
• ISO/IEC 27000 Toolkit
  Don’t get left behind! Here is your chance to improve the quality of your business! ALL the knowledge and skills you need to meet your Information Security Management Systems standards can be found right here! Our expert ISO/IEC 27000 Toolkit promises to deliver best practice recommendations on Information Security Management. It is guaranteed to provide ans […]
• Configuration Management Process Kit
  Does Your Organization Need a Structured Approach to IT Configuration? Are You Struggling to Maintain Performance Consistency? If  you are looking to learn more about Configuration Management, you're about to uncover the most spectacular treasure trove of Configuration Management materials ever created; this toolkit is a unique collection to help you be […]
• ITIL Foundation - Complete Examination Package
  ITIL Foundation - Complete Examination Package - 3 months access to elearning + 3 months access to online exam preparation program + PDF version of textbook. + ITIL 2011 Foundation Exam Voucher $425.00 As low as: $406.25 […]
• ISO/IEC 20000 Requirements, 380 Requirements Checklist and Compliance Assessment
  This is a focused and well-organized Assessment Checklist with in-depth interpretation of ISO/IEC 20000 requirements. It identifies and explains 380 distinct, auditable requirements that must be implemented to pass the certification audit, and 580 recommended ones. $99.95 […]
• Security in the Cloud - ISO/IEC 27000 and Cloud Computing Bundle
  The Security in the Cloud Bundle Contains Cloud Computing Foundation Complete Certification Kit, 90 days access to eLearning program, Unlimited access to Cloud Computing study guide eBook ISO/IEC 27001 Awareness eLearning program (90 days access) The ISO/IEC 27000 Toolkit (60 templates, factsheets and presentations) Save over 10% on the individual products. […]
• ITIL Intermediate Service Operation SO eLearning Plus Exam Prep
  Save 10% buy buying the exam prep together with your eLearning course. “The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.” This Service Operation Lifecycle Program provides a comprehensive study of the ITIL Stage of Service Operation […]
• ISO/IEC 27002 Foundation Complete Certification Kit - Study Guide Book and Online Course - Second edition
  The first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to getting your ISO/IEC 27002 Foundation Certificate. Information security is more important than ever before. Globalization […]
• ITIL Expert Pathway - including Managing Across The Lifecycle.
  This bundle gives you the opportunity to build your own elearning Pathway towards ITIL Expert. There are some rules though - so please read the description below. Rule 1: You must have your ITIL® V3/2011 Foundation CertificateRule 2: You must accumulate 17 points before you can start the 'Managing Across the Lifecycle' program. (Each Lifecycle modu […]
• Haptics Complete Certification Kit - Core Series for IT
  The Haptics Complete Certification Kit is the most complete guide for anyone looking to gain an understanding of Haptics and its practical application in an IT and Non-IT environment. Get certified & boost your career with this complete Haptics eLearning course and PDF textbook for additional study. This certification kit would be beneficial  to computer […]
• Premium Membership - 6 months
  Six months access to all premium membership perks, read what others think of it:  "The IT job market requires a commitment to learning new and evolving technologies. The Art of Service's Core Series gives me the best value for access to the kind of vital technical information that allows me to keep a highly marketable skillset." "Our empl […]
• ITIL MALC Qualification - Managing Across the Lifecycle Complete Certification Kit - Study Guide and Online Course: Second Edition
  This book and course centers on the ability of an IT organization to deliver and support IT services on a day to day basis, it covers practical guidance on the design and implementation of integrated end-to-end processes based on proven industry best practice guidelines. The ITIL MALC Qualification: Managing Across the Lifecycle focuses on the ancillary know […]
• 112 Policies and Procedures Ready to Use - Best Practices in IT Policies and Procedures Toolkit
  Implement the policies and procedures you need. The Art of Service's popular IT Professional's Policies and Procedures Toolkit is now available. This convenient Best Practices in IT Policies and Procedures Toolkit is the one-stop-shop guide on building a best-in-class streamlined program, whether you’re managing an enterprise level IT department or […]