Implement the policies and procedures you need! – IT Professional’s Guide to Policies and Procedures

100% Satisfaction Guaranteed! Questions? Call (+617) 32522055 Learn How to Successfully Grow, Measure, Deliver and Optimize Your IT Services Best Practices in IT Policies and Procedures Toolkit Handbook 10,933 Kb Zipped The Art of Service Tips 110+ Policy and Procedure Template samples 9 Policy and Procedure areas Dramatically Increase development speed of your policy and[…]

meaningful way to earn your ITIL, June 7, By C. Lueken (Columbia, MD)

People complain that this book is too short, but they only provide what you need to know in order to pass the exam. How much info do you really need…

Pre Knowledge 11 conference interviews: Reinoud Martens from CERN

Introducing today a Q&A with Reinoud Martens, Service Manager @ CERN in Geneva, Switzerland Founded in 1954, CERN is one of the world’s most respected centres for scientific research. Its business is fundamental physics, discovering what the Universe is made of and how it works. At CERN, the world’s largest and most complex scientific instruments[…]

J.Gill ITIL Certified, September 9, By J. Gill “Certified” (Charlotte, NC USA)

This guide helepd me pass the first time as promised. Using the book along with the online learning and practice exam really helped me prepare for the…

Killtest EX0-101 itil exam questions by Lambrown

Killtest has updated the up-to-date EX0-101 itil exam questions, it is a relating to principles of rightfulness round of applause side and wrong excellence hazard for you to convey a taste experience at this relating to principles of rightfulness round of applause side and wrong excellence news, which can warrantee your success by your initial[…]

5.0 out of 5 stars ITIL V3 was the best thing I could have paid for the cert test

ITIL® V3 was the best thing I could have paid for the cert test, September 16, 2009 I will be honest most of the time I have to study for these tests and alot of the books out there well they are not that fun, they are plain, and well just flat out broing.. I[…]

ITIL Foundation Book, April 28, By Kiernan Annas

I was looking for a self-study guide to the ITIL v3 Foundation test and chose this book.I was originally a bit concerned about the depth of the book -…