service materials

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• ITIL Managing Across the Lifecycle - Complete Examination Package
  ITIL Managing Across the Lifecycle - Complete Examination Package: Unlimited access to eBook study guide + 90 days access to elearning + 90 days access to online exam preparation program + Prepaid Exam Voucher + Advanced Trainer Support Yes with this certification kit you will also get the LATEST Textbook book as an instant download and online access to your […]
• The Business Relationship Management Toolkit - Relationship management essential part of your IT, Business Alignment Strategy Toolkit
  Are you looking to integrate IT into the core of your business? Finding it difficult to find an effortless yet effective solution? Your Search is over! That’s right, The Art of Service has discovered the most valuable and effective way to manage business relationships, and we want to share it with you! The effectual Business Relationship Management Toolkit w […]
• Exam Voucher Core Series for IT
  This Exam Voucher is for our Customer Hub Premium Members and the Core Series for IT Exam re-sits ONLY. This is valid for one ONLINE exam for you to take at a date and time that best suits you! - All Core Series for IT Exams- Multiple Choice exam- 20 Questions- 80% correct required for successfully passing the exam- 30 minutes to complete Exam Vouchers are v […]
• Cloud Computing PaaS Platform as a Service Specialist Level Complete Certification Kit - Study Guide Book and Online Course
  Unlimited access to study guide text book90 access to online eLearning courseiPad/iPhone compatible $214.95 As low as: $182.95 […]
• Data Loss Prevention Complete Certification Kit - Core Series for IT
  The Data Loss Prevention Complete Certification Kit is the most complete guide for anyone looking to gain an understanding of Data Loss Prevention and its practical application in an IT and Non-IT environment. Get certified & boost your career with this complete Data Loss Prevention eLearning course and PDF textbook for additional study. This certificati […]
• ITIL Intermediate Service Transition ST Complete Examination Package
  ITIL Service Transition - Complete Examination package: 45 days  access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher. + Free 60 Day enrolment extensions to both eLearning and exam prep courses + Free advanced trainer support This Service Transition Lifecycle Program provides a comprehensive study of the ITIL Stage of Se […]
• ISO/IEC 27000 Toolkit
  Don’t get left behind! Here is your chance to improve the quality of your business! ALL the knowledge and skills you need to meet your Information Security Management Systems standards can be found right here! Our expert ISO/IEC 27000 Toolkit promises to deliver best practice recommendations on Information Security Management. It is guaranteed to provide ans […]
• ITIL Foundation - eLearning Plus exam Prep
  ITIL Foundation - eLearning Plus - 3 months access to elearning + 3 months access to online exam preparation program + PDF version of textbook. (current version of the ITIL Framework is ITIL 2011) $195.00 As low as: $166.75 […]
• ITIL Foundation - Complete Examination Package
  ITIL Foundation - Complete Examination Package - 3 months access to elearning + 3 months access to online exam preparation program + PDF version of textbook. + ITIL 2011 Foundation Exam Voucher $425.00 As low as: $406.25 […]
• Availability Management Process Kit
  Look no further for an effective way to implement and improve the IT structure and quality of your business! The Knowledge Solution: Stop Searching, Stand Out and Pay Off. The #1 ALL ENCOMPASSING Guide to Availability Management. An Important Message for ANYONE who wants to learn about Availability Management Quickly and Easily, "Here's Your Chance […]
• Security in the Cloud - ISO/IEC 27000 and Cloud Computing Bundle
  The Security in the Cloud Bundle Contains Cloud Computing Foundation Complete Certification Kit, 90 days access to eLearning program, Unlimited access to Cloud Computing study guide eBook ISO/IEC 27001 Awareness eLearning program (90 days access) The ISO/IEC 27000 Toolkit (60 templates, factsheets and presentations) Save over 10% on the individual products. […]
• Model-Driven Architecture Complete Certification Kit - Core Series for IT
  The Model-Driven Architecture Complete Certification Kit is the most complete guide for anyone looking to gain an understanding of Model-Driven Architecture (MDA) and its practical application in an IT and Non-IT environment.Get certified & boost your career with this complete Model-Driven Architecture eLearning course and PDF textbook for additional stu […]
• ISO/IEC 27002 Foundation Complete Certification Kit - Study Guide Book and Online Course - Second edition
  The first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to getting your ISO/IEC 27002 Foundation Certificate. Information security is more important than ever before. Globalization […]
• ITIL Intermediate Service Operation SO Complete Examination Package
  ITIL 2011 Service Operation - Complete Examination package: 45 days  access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher. + Free 60 Day enrolment extensions to both eLearning and exam prep courses + Free advanced trainer support This Service Operation Lifecycle Program provides a comprehensive study of the ITIL Stage of […]
• Haptics Complete Certification Kit - Core Series for IT
  The Haptics Complete Certification Kit is the most complete guide for anyone looking to gain an understanding of Haptics and its practical application in an IT and Non-IT environment. Get certified & boost your career with this complete Haptics eLearning course and PDF textbook for additional study. This certification kit would be beneficial  to computer […]
• ITIL V3 Foundation Complete Certification Kit - Third Edition: Study Guide eBook and Online Course - IPAD VERSION
  The #1 Bestselling ITIL Foundation course has been updated to align with the ITIL 2011 Framework. Get the latest version of this certification kit HERE! NEW: This IPAD version is now device and location independent.   This course is delivered via your browser and works on the PC, Mac, iPad, iPhone, tablets, smartphones etc. The ITIL  (Information Technology […]
• ITIL MALC Qualification - Managing Across the Lifecycle Complete Certification Kit - Study Guide and Online Course: Second Edition
  This book and course centers on the ability of an IT organization to deliver and support IT services on a day to day basis, it covers practical guidance on the design and implementation of integrated end-to-end processes based on proven industry best practice guidelines. The ITIL MALC Qualification: Managing Across the Lifecycle focuses on the ancillary know […]
• Cloud Computing: Software as a Service (SaaS) Specialist Level Complete Certification Kit - Study Guide Book and Online Course
  Unlimited access to study guide text book90 access to online eLearning courseiPad/iPhone compatible $214.95 As low as: $182.95 […]
• Service Catalog Process Kit - Third Edition
  Are you looking to implement Service Catalog Management as a way to improve the structure and quality of your business? Look no further... This toolkit is designed to answer of lot of the questions about Service Catalog Management. It gives you useful guides, templates and essential (but simple) assessments. This toolkit serves to act as a starting point; to […]
• The CMDB Creation and Maintenance Toolkit
  Everything you need to know about CMDB is right here! Get a grip on Configuration Management and crack the code to IT success! This detailed toolkit breaks down everything you need to know about CMDB creation and provides you with an easy-to-follow, step-by-step guide to not only developing CMDB in your organization but also maintaining it! The CMDB Creation […]