The Art of Service NEW Affiliate Program – Sign up NOW and start Earning on ITIL, Cloud Computing, Gamification and Much Much More….

    New affiliate programSign up NOW In the past few years The Art of Service received regular feedback in relation to the Shareit affiliate program. This has led to a completely new affiliate sales program that gives you more opportunity to earn commission.  Ivanka Menken, CEO of The Art of Service invites you to become[…]

Implement the policies and procedures you need! – IT Professional’s Guide to Policies and Procedures

100% Satisfaction Guaranteed! Questions? Call (+617) 32522055 Learn How to Successfully Grow, Measure, Deliver and Optimize Your IT Services Best Practices in IT Policies and Procedures Toolkit Handbook 10,933 Kb Zipped The Art of Service Tips 110+ Policy and Procedure Template samples 9 Policy and Procedure areas Dramatically Increase development speed of your policy and[…]

New ITIL Toolkits: OSA, Incident Management, and SO

Yes, we have produced an OSA Full Certification toolkit and it is for sale on our website HERE TheIncident Management toolkit contains the following documents: 1.    Incident Management Objectives and Goals 2.    Policies objectives & scope document 3.    Communications: Rountine, Exceptions and Emergencies 4.    ITIL® V3 Incident Management Process Flow Diagram 5.    Incident Ticket Template[…]

Pre Knowledge 11 conference interviews: Reinoud Martens from CERN

Introducing today a Q&A with Reinoud Martens, Service Manager @ CERN in Geneva, Switzerland Founded in 1954, CERN is one of the world’s most respected centres for scientific research. Its business is fundamental physics, discovering what the Universe is made of and how it works. At CERN, the world’s largest and most complex scientific instruments[…]

ITIL: Learning to implement the correct strategies by Josephchristian

ITIL stands for Information-Technology-Infrastructure-Library which focuses on aligning the commercial-business-enterprise requirements with IT activities in an organization. An organization always has a duet of activities which are quite complicated and request urgently and forcefully to be coordinated in the correct way. Undergoing the ITIL knowledge-transfer Bangalore & Hyderabad shall instruct you the significant methodologies in[…]

ITIL IT Service Management Rule Number 6. Work for a boss with whom you are comfortable telling it like it is. Remember that you can’t pick your relatives, but you can pick your boss.

ITIL® IT Service Management Rule Number 6. Work for a boss with whom you are comfortable telling it like it is. Remember that you can’t pick your relatives, but you can pick your boss.

J.Gill ITIL Certified, September 9, By J. Gill “Certified” (Charlotte, NC USA)

This guide helepd me pass the first time as promised. Using the book along with the online learning and practice exam really helped me prepare for the…

Killtest EX0-101 itil exam questions by Lambrown

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