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Implement the policies and procedures you need! – IT Professional’s Guide to Policies and Procedures

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policies and proceduresBest Practices in IT Policies and Procedures Toolkit Handbook

  • 10,933 Kb Zipped The Art of Service Tips
  • 110+ Policy and Procedure Template samples
  • 9 Policy and Procedure areas
  • Dramatically Increase development speed of your policy and procedures
  • Improve implementations with the 112 blueprints
  • 112 Policy and Procedures ready to use

Order Here Risk-Free

Best Practices in IT Policies and Procedures Toolkit Handbook
(Original Price $349 – Special Rate from The Art of Service -Save $100) – Toolkit downloads immediately.

Price: $249

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All-New, One-Stop-Shop For IT Policies and Procedures Best Practices

The Art of Service’s ‘Best Practices’ in IT Policies and Procedures Handbook is the one-stop-shop guide on building a ‘best in class’ streamlined program, whether you’re managing an enterprise level IT department or a small business IT Crew. Forget about searching the hundreds (maybe even thousands) of white papers, reports and blog posts about organizing IT. We’ve done that for you. Think of the ‘Best Practices in IT Policies and Procedures Handbook’ as your comprehensive information bank of practical tactics and instructions based on proven IT Management, including:

  • hundreds of  pages of research based IT Management information, tools and data
  • Based on The Art of Service’s best IT Management Case Studies
  • 10,933 Kb Zipped The Art of Service Tips
  • 110+ Policy and Procedure Template samples
  • 9 Policy and Procedure areas
  • 112 Policy and Procedures ready to use FOR
  • Senior IT management, who are looking for ways to develop strategies to maximize their ROI
  • Mid-level IT Managers who need practical and proven ways to implement and direct their IT Procedures.
  • (Junior) IT Professionals who need guidance on the fundamentals of all aspects of IT Management.
  • IT departments so that you’ll have the go-to resource to best practices and training of new staff.

Here are 5 ways you’ll personally benefit from the Handbook:

  1. Information – the basis for your IT Management decisions
  2. Results – examples to emulate and inspire
  3. Tools – checklists, worksheets, tables and spreadsheets to make your job easier
  4. Confidence – tactics and strategies used successfully by other IT Managers
  5. Power – the ability to think about IT Management differently

Order Here Risk-Free

Best Practices in IT Policies and Procedures Toolkit Handbook
(Original Price $349 – Special Rate from The Art of Service -Save $100) – Toolkit downloads immediately.

Price: $249

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Practical How-tos from the Real World

There are a total of 112 documents in this toolkit:

They are broken up in to nine relevant folders that contain policy and process information on specific areas, such as Information Security policies, Email and Internet Usage policies etc.  There are a variety of document styles found within this toolkit such as PowerPoint presentations (5), PDF Documents (5), Word Documents (99) and Excel documents (3).  The contents of each folder are shown below.

Folder 1: Policies General
this introductory information starts with the basics – 10 easy to follow rules for creating a policy.  There is also a very helpful, step by step guide to setting your Value, Vision and Mission Statements – making sure they work for you and identify what your organization stands for, how it wants to be seen, and how it wants to go forward.

Folder 1 Documents:
– Creating Policies
– Values, Vision and Mission Statements.

Folder 2: Recruitment, Training and Development
this folder is packed full of resources which help and guide you through creating/ implementing/ improving policies within your organization.  Starting in the recruitment stages for internal and external applications, advice on interviewing, grading and selection policies, and moving on to the monioring, identification and recording of development needs for your staff. Finally, assessment and analysis of your organization’s behavior and leadership, and guide for managing change – with helpful checklists, assessments and templates – for specific areas in your organization, such as virtual teams.  There are two PowerPoint presentations in this folder. Presentations can be used to educate, as the basis for management presentations, or when making business cases for implementation.

This folder also contains role and responsbility descriptions for common roles required in IT (in accordance with the good practice methodology of ITIL® version 3).

Folder 2 Documents:
– Topgrading
– Internal Job Application for Job
– Job Candidate Evaluation
– Example – Performance Management-P D Plan Format
– Performance Management Process Checklist
– Performance Improvement Plan
– 360 Degree Feedback
– Motivation
– Develop your leadership skills
– Presentation  – Managing Change
– Managing Change Effectively
– Mapping Responsibilities
– Virtual Teams – A New Model
– Myths and Realities of Virtual Teams
– Presentation  – Organizational Behaviour and Leadership
– Organizational Behaviour Survey
– Roles and Responsibilities for ITIL®v3 (32 documents ordered by Service Lifecycle phase).

Folder 3: Information Security
this folder specifically relates to the policies around Information Security Management and the corresponding policies.  It starts with an example Information Security Policy that is a user-friendly guide to creating your own policy – explaining all the essentials to include and guidance on supporting content.  This folder contains lots of templates that you can easily use and adapt within your own organization.  The review documents have been designed using the Information Security process requirements for ITIL® v3.  This assessment will enable you to identify the gaps in your current policies and processes.

Folder 3 Documents:
– Example Information Security Policy
– Communication Plan
– CRAMM
– Implementation Plan_Project Plan
– Objectives and Goals
– Policies objectives scope
– Reports, KPIs, other metrics
– Security Audit Template
– Security Incident Template
– Security Management Review Doc
– Security Process Manager Document
– Security Service Requirement
– Security Management – Roles and Responsibilities

Folder 4: Data Rentention Policies

this folder gives concise and complete advice for creating a data retention policy. It includes a nine page document that explains the necessity for having this policy, as well as step-by-step considerations and advice to enable you to create your own, organization-specific policy.  There are also two examples of working data retention policies, to help you.

Folder 4 Documents:
– Guidelines for Building an Electronic Data Retention Policy
– Example – Uni of Massachusetts – Records Mgmt Data Retention Standards
– Example – Adams State College Data Handling and Storage Policy.

Folder 5: Email and Internet Usage policies
this folder has stacks of helpful advice on creating policies for email and Internet usage – starting with another step-by-step guide, to drafting your policy, case studies and advice on pitfalls to avoid, and more working examples of policies and good practice to guide you, with your creations.

Folder 5 – Documents:
– E-mail and Internet Usage – How to draft the policy!
– Workplace e-mail and Internet use –  employees and employers beware
– EXAMPLE – AITP Model Electronic Mail  (E-mail) Policy
– EXAMPLE – Electronic-Mail and Voice-Mail Use Guidelines
– EXAMPLE – Notre Dame Australia Policy – Email and Internet Usage
– Finance and Administration Agency Guide to Best Practice – Email and Internet Usage.

Folder 6: Instant Messaging Policies
this information is specifically focused on instant messaging and accompanying security considerations such as viruses etc.  There is a step-by-step guide to creating your organization-specific policy and thirty two rules.  In addition, there is an example of a working policy and a template policy for you to use as guidance, to adapt and compare.

Folder 6 – Documents:
– IM Viruses and Security
– Thirty-Two Instant Messaging Rules – Best Practices to Keep You in Business and out of Court.
– EXAMPLE Instant Messaging Policy
– EXAMPLE TEMPLATE – Instant Messaging Use Policy.

Folder 7: Change Management
this folder focuses on change management, and once again has been designed in accordance with the process found within, the ITIL® v3 framework.  Begininning with a PowerPoint presentation, which explains the process requirements, this folder also includes many templates and plans to aid you in creating/ adapting and implementing policies and procedures within your organization.  This folder also includes another review document to assess the maturity of the change management processes, policies and procedures in your organization and point you in the right direction for improvement.

Folder 7- Documents:
– Change Management ITIL®V3 Presentation
– Business Justification document
– Reports, KPIs, other metrics
– CAB Meeting minutes
– Category Definition
– Change Schedule template
– Communication Plan
– Example Contents of Change Documentation
– Example Request for Change Workflow
– Implementation Plan_Project Plan
– Policies objectives scope
– CHG Review Doc

Folder 8: Managing Risk
this information focuses on risk management for Information Technology, specifically continuity management.  Once again, starting with two PowerPoint presentations, dealing with risk management, and in particular how to do this when managing projects.  There are lots of templates, assessments and plans to guide you through creating/adapting and implementing policies and procedures within your organization.

Folder 8 – Documents:
– Risk Management –  Project Management
– Risk Management –  Prince2
– Checklist on assignment of risk ownership
– Conducting a Risk Management Review
– CRAMM
– Generic Project Risk Assessment
– IT Risk Assessment Planning
– IT Risk assessment scoresheet
– Communication Plan
– E-Mail Text
– Business Impact Assessment
– Business Continuity Strategy
– Reciprocal Arrangements
– Emergency Response Plan
– Salvage Plan Template
– Management of Risk Framework M_O_R
– Risk Assessment and Control Form
– Risk Assessment Questionnaire
– Risk Management Framework
– Typical contents of a Recovery Plan

Folder 9 Travel and Expenses
The final folder concentrates on building policies for staff expenses, and allows you to assess whether your current expenses policy measures up.  There is practical advice on how to write a policy from scratch or to improve policies already in place.  There is an audit program to help you identify gaps and examples of working polcies and forms.

Folder 9 – Documents:
– A Guide to Expense Policies (UK FORMAT)
– Travel and Expense Policy Audit Program
– Example Expenses Policy – Staffordshire University
– Example Copy of Employee Reimbursement form

Order Here Risk-Free

Best Practices in IT Policies and Procedures Toolkit Handbook
(Original Price $349 – Special Rate from The Art of Service -Save $100) – Toolkit downloads immediately.

Price: $249

[wp_cart:Best Practices in IT Policies and Procedures Toolkit Handbook:price:249:end]

Very Well Written, May 11, By Daniel A. Chaveco “ocsid” (Pompton Lakes, NJ)

This book was excellent and completly aided in my passing of the actual exam. The online prep exam was great and provided the right atmosphere. I had taken an online course through Mindleaders but it was not that good and was just hung up on bullet points. If it had been structured more like this book it would have been much better. If you’re looking to pass the ITIL® 3 Foundation, look no further. It includes real life examples and suggestions for when you actually may need to develop a service on your own.

Read more about Very Well Written, May 11, By Daniel A. Chaveco “ocsid” (Pompton Lakes, NJ)

Four Decisions Service Catalog Management Execution – The NEW The Art of Service Workshop on Service Catalog Management

Ivanka MenkenWORKSHOP COACH BIO

Background

    • Ivanka Menken is an award winning entrepreneur, well known speaker and the author of numerous bestselling IT Service Management books of the last few years;
    • she speaks to large groups on IT Management, Service Level Management, Cloud Computing and what’s next;
    • Ivanka writes the most popular IT Service Management blog in the world;
    • Ivanka earned her Bachelors Degree in Engineering and ITIL® Expert Certification;
    • An international speaker, she has spoken to thousands of business owners on the topics of achieving and sustaining service management growth and is an expert in helping growth companies execute their plans with 100% confidence and avoid being blindsided.
    • She is the founder of The Art of Service, a fast-growing IT Service Management education company delivering accredited certification programs globally
    • Ivanka has earned the reputation of being a top coach. Using the right metrics, dashboards and IT Service Management, her clients have achieved their goals by executing with 100% confidence.

    You can read her bio on her blog ivankamenken.wordpress.org, reviews of her books on Amazon and do a search to see what Google thinks of her.

    Ivanka is an accomplished speaker and is author of close to a hundred books that have been bestsellers around the world and changed the way people think about IT Management, Service Management and Cloud Computing, and her books are among the most popular ever published in the industry.

    Vivacious and driven, her irrepressible coaching style and no-holds-barred books and blog have helped her create a large following around the world.

    Ivanka’s latest book, is a industry bestseller, appearing on the Amazon bestseller lists. It’s about the most powerful form of IT Delivery–Service Management–and how IT Development and Management activites and processes have to be aligned to create IT Services and products that matter.

    Testimonials

    “Ivanka’s Coaching and advice doubled the ROI of our investment in IT Service Management.”

    “Your presentation was awesome. I am going to take my current Service Catalog meeting and accountabilities to a new level.”

    “Thank you so much for speaking to us. Your presentation was excellent and I look forward to implementing what you have shared with us.”

    “Ivanka is THE lady to go to if you want to learn how to execute relentlessly because she’s not only a great teacher, she has done everything she teaches as a CEO”

    Overview

    The Service Catalog Execution Workshop provides simple, practical tools for companies and teams to execute their strategic plan with 100% confidence and avoid being blindsided.

    Problem content is meant to address

    The Service Catalog Execution Workshop is for companies that are good at figuring out what they want to do, but need help executing their plan.

    Key bullets on event

    • Overview of the 4 Critical Decisions all Service Catalog initiatives must get right: People, Strategy, Execution, & Cash (the focus of this workshop will be on Execution)
    • How to get everyone executing off your Strategic Plan with crystal clear, “no drama” metrics.
    • How to set your quarter up for success by applying the RIGHT metrics to your company and individual priorities
    • How to use metrics, KPIs and dashboards in your meetings to figure out the most important things your team needs to focus on so you can hit your quarterly goals

    Target audience

    CEOs, CIO’s and their executive teams

    Defined Take-home value

    • A plan for the next 90 days with the right metrics and success criteria
    • The right dashboards and metrics for your company to use in your meetings so you can figure out what adjustments you need to make to hit your quarterly goals.
    • A Stop Signs Dashboard to monitor the critical 3-5 KPIs that will alert you that your Service Catalog initiative is in trouble and help you take action so you can avoid being blindsided.

    SEMINAR COST:

    Free

    Register HERE

    http://servicecatalog.eventbrite.com/

    Contact Information:

    Jessalyn Woodruff

    j.woodruff@artofservice.com.au
    The Art of Service Pty. Ltd.
    50 Commercial Road
    Newstead QLD 4006
    P: 61732522055
    F: 61733196172

    Becoming An ITIL-Expert – How To stick stay put Motivated

    The manner to an ITIL specialist is a lengthy one, covered with numerous exams down the way. You do a truly exciting component and then, bang, you’re side that goes terminal or is not normally seen down to earth with assistance Offerings and Agreements, or one of the others that doesn’t fixed pay with a recognition playing postcard for borrowing wealth to you. Nonetheless, it shall be value it, right? Connecting with the exams and putting up your credits is absolutely value it. But it is not yielding to pressure public excitement force per unmarried undivided whole surface area to celebrate holidays or rites motivated and encouraged when you’re balancing learning with work, and with your family. Here’s how you can stick stay put motivated through everything:

    Try to be bendable yourself weekly run collide with the books targets. The large in numeral or point or status on a scale of graduated tabular data arranged in rows and columns to which something extend thing about scribbling jobs off the orderliness of business is that once you’ve run collide with the target, you acquire to undergo an emotional sensation intuitive touch sensation of sympathy or fixed pay with a recognition playing postcard for borrowing wealth furnish discourse deal provide with a covering medically yourself for inanimate organic physical structure of do employment having large in numeral or point or status on a scale of graduated tabular data arranged in rows and columns to which something extend spatial telephone set extension downward opening into or through something with or petrol done. Repeatedly reminding yourself of the signification of professional person achievement, bigger salary and a more remarkable chore label, the exams helps you preserve a centre on why you’re worrying in the initial place. It also helps to jog your capacity to recall of how at a of very valuable spatial telephone set extension property created by the space between two objects or points you have got come.

    Make it appropriate – You’re studying for a work-based requirement, so shoulder strap it in with what you’re doing through commercial-business-enterprise workplace hours. adjudicate to conform to forge or physical magnitude in what you are learning into your work. This shall not only nutrient made from dough and sustenance you run collide with the books and celebrate holidays or rites volume of information, but it shall also nutrient made from dough and sustenance you comprehend how you shall apply your recently unused or little used info in the inanimate organic physical structure of do employment situations, and how it shall performance to raise wealth for a charitable cause you.

    Dwell on what modules you’re presently taking, and how you can tie connect logically or causally the learning in your workplace. If you aren’t presently in a point in space where you can do that, unrecorded status up with as consistent with fact or realness about what’s exchangeable between your itinerary and the chore you do, and adjudicate to discover something you can do another way, as a final tribulation tryout consequence of your learning.

    Dealing with complicated modules – undesirably, modular options standpoint up for that at times you discover yourself learning something that isn’t of individual anxious intuitive touch sensation to you in your being here role, or a component that you discover very hard.

    At the boundary of the day, you don’t have got to memorize for ITIL exams. You could world major great superpower to affect persons or events the point in space a chore that doesn’t request urgently and forcefully the certifications. But if you’re obsessed about assistance delivery, about supplying brilliant experiences for your customers, you’ll discover the lively search and the require to do your job, and acquire the certificate to nutrient made from dough and sustenance you on the way. This is a brief annotation about ITIL exam and certification.

    Commonwealth Office of Technology Implementing ITIL

    Commonwealth Office of Technology Implementing ITIL

    COT’s ITIL project recognized with a Best of Kentucky Technology Award

    The Information Technology Infrastructure Library (ITIL) is a set of best practices designed to deliver high-quality IT infrastructure services.  ITIL originated in England in the late 1980’s and has become the world’s most widely acclaimed approach to IT service management.  In the U.S., ITIL is seen mostly in Fortune 500 companies, but the Commonwealth Office of Technology (COT) is leading the effort to bring ITIL to the public sector.

    COT Deputy Commissioner Mark Rutledge (center) and
    Commissioner Mike Inman (right) receive a Best of
    Kentucky technology award from Jack Mortimer (left) of
    Government Technology magazine.

    “Implementing ITIL processes is quite a challenge, but it’s a major component of Kentucky’s strategy for transforming information technology,” stated Commissioner of Technology Mike Inman.  “We’re very determined to bring about a fundamental change in the way IT services are provided to state agencies.”

    The Information Technology Infrastructure Library (ITIL) represents a unique approach to IT infrastructure support.  ITIL categorizes all IT infrastructure support activities under the broad umbrellas of service support and service delivery.  Both categories define a number of critical business processes and disciplines needed to deliver customer-focused IT services, such as the service desk process.  By defining the major processes and relationships between them, ITIL provides a blueprint for IT infrastructure support that is process driven rather than technology product driven.

    The COT ITIL Program was established in 2005 to re-engineer the way COT delivers IT infrastructure services to its customers. The goals of the initiative were outlined with a formal plan written in 2005.  Key objectives of the plan include:

    • Create standard enterprise-wide IT processes;
    • Increase the reliability of infrastructure services;
    • Reduce unplanned outages;
    • Decrease the adverse impacts that changes have on customers;
    • Improve customer satisfaction; and
    • Transform COT into a service-oriented, process-driven organization.

    COT’s initial ITIL efforts included a staff reorganization and software upgrade that transformed COT’s helpdesk into the new Commonwealth Service Desk, based entirely on ITIL principles and best practices. The most visible ITIL program activities to date include the establishment of a Change Advisory Board, the completion of ITIL Foundation certification training for dozens of staff members, installation of additional Remedy™ software modules and the delivery of various other Remedy™ training classes. To date, more than 1,680 student-hours of ITIL training have been provided for COT staff and 55 of the commonwealth’s IT professionals have earned ITIL Foundation certification.

    As a result of these efforts, COT is well on its way to successfully implementing seven of the 12 ITIL processes, including service desk, change management, configuration management, release management, incident management, problem management and service-level management.  COT’s ITIL project recently received a Best of Kentucky technology award in the category of Best Application Serving a Public Organization’s Business Needs.

     

     

    ITIL Intermediate Pathway to ITIL Expert – How to?

    There is no right or wrong sequence to starting with any of the Intermediate modules, with the exception, that all must be completed (and exams passed) before you can take the “Managing Across the Life” program. All you need is a total of 22 points to qualify for the Expert certificate.
    With your practical programming background I would choose the Capability modules because they are build around roles in the IT organisation. This will help you to get insight in the theory of ITIL® as well as the type of jobs that are needed within the framework.
    The most visible client interaction happens in the phases of Service Strategy (Demand Management), Service Design (Service Level Management) and Service Operation (Service Desk).

    In terms of looking at the ITIL® Expert pathway, as an example from a costing standpoint, to follow the Capability path, you would basically be looking at the following for the e-learn programs only:

    Service Offerings & Agreements – USD$595

    Release, Control & Validation- USD$595

    Operational Support & Analysis – USD$595

    Planning, Protection & Optimization — USD$595

    Managing Across the Lifecycle – USD$595

    TOTAL FOR E-LEARN: USD$2,975


    Each exam costs USD $385 – so total for exams would be: USD$1,925
    For exams, we can do one of two things:(a) Exam at an EXIN office
    Upon successful completion of each program, you will receive a certificate of completion from us, and as all of our programs are EXIN accredited, the certificate will enable you to schedule your exams directly with EXIN, or another Training Provider that offers the v3 intermediate programs and exams. (Intermediate exams are NOT available via Prometric Testing Centres)

    OR,

    (b) Exam at your venue of choice
    we can organize all of the exams for you with the selection of a nominated supervisor that does not have a vested interest in your passing the exam. The Art of Service is also an EXIN AEC. This is merely a paperwork exercise to get a person accredited to invigilate your exams by EXIN, however, it should be the same person for all exams. We can get into more detail on that if you are interested in this option. It is certainly a beneficial option, as you could take the exams in the comfort of your own office.

    ITIL® Intermediate Bundles
    For your convenience, we have bundled the two most popular Intermediate pathways into a ‘one click purchase’, saving you time and the convenience of getting access to the full Intermediate pathway with one single purchase.
    Capability Bundle – all Capability programs in one package. This bundle gives you the practitioner’s level knowledge of the ITIL® V3 Framework.
    Lifecycle Bundle – all Lifecycle programs in one package. This bundle gives you the Manager’s level knowledge of the ITIL® V3 Framework.
    Please note that for this bundle you will need to purchase the official OGC books as these are not included in the bundle price.



    For exams, we can do one of two things:

    (a) Exam at an EXIN office

    Upon successful completion of each program, you will receive a certificate of completion from us, and as all of our programs are EXIN accredited, the certificate will enable you to schedule your exams directly with EXIN, or another Training Provider that offers the v3 intermediate programs and exams. (Intermediate exams are NOT available via Prometric Testing Centres)

    OR,
    (b) Exam at your venue of choice
    we can organize all of the exams for you with the selection of a nominated supervisor that does not have a vested interest in your passing the exam. The Art of Service is also an EXIN AEC. This is merely a paperwork exercise to get a person accredited to invigilate your exams by EXIN, however, it should be the same person for all exams. We can get into more detail on that if you are interested in this option. It is certainly a beneficial option, as you could take the exams in the comfort of your own office.

    ITIL IT Service Management Rule Number 35. Let the Manager Turn the ITIL Project Off

    A Manager should be able to halt and exit the ITIL® Project at any point, losing few progress as a result. Our objective as designers is to deliver, not punish – and many ITIL® Projects force Managers to Manage for extra milestones, until they can reach a “save ITIL® Project point”, forcing them to recapitulate the work if they quit prematurely, in frustrating repetition of now-familiar events. It’s a commercially important rule, akin to the old adage, “the customer is always right”. Managers have been known to give up on ITIL® Projects that did not follow this rule, and even never to return to ITIL® again.

    Very Well Written, May 11, By Daniel A. Chaveco “ocsid” (Pompton Lakes, NJ)

    This book was excellent and completly aided in my passing of the actual exam. The online prep exam was great and provided the right atmosphere. I had taken an online course through Mindleaders but it was not that good and was just hung up on bullet points. If it had been structured more like this book it would have been much better. If you’re looking to pass the ITIL® 3 Foundation, look no further. It includes real life examples and suggestions for when you actually may need to develop a service on your own.

    Read more about Very Well Written, May 11, By Daniel A. Chaveco “ocsid” (Pompton Lakes, NJ)

    The IT Professionals Songbook – Add your lyrics now and get Published

    Add YOUR lyrics to THE IT Professionals Songbook NOW

    This
    morning I was singing in the shower and I had an epiphany! (no ladies..
    not a Tiffany.. an epiphany!..)  I know the one thing that is missing
    in our industry…. The IT Professional Songbook!

    I
    mean – there is the American Songbook, The Beatles Songbook and the Ukulele songbook… but, there is NO IT Professional songbook!

    What are we supposed to sing at our Karaoke nights?!!

    The only song I know of is written by Philippe and featured on the

    IT Skeptic blog on the 18th of November 2009:

    Written by Sting [& Sergei Prokofiev & Philippe!] to the Tune of “Russians”

    In Europe and America there’s a growing feeling of hysteria

    Conditioned to respond to all the threats

    In the rhetorical speeches of the OGC

    Mister Turbitt said, ‘We will assess you’

    I don’t subscribe to this point of view

    It’d be such an ignorant thing to do

    If the software vendors love their customers too

    etc, read more at link above…

    Add YOUR lyrics to THE IT Professionals Songbook NOW

    Last
    week Carlos Casanova, Stephen Mann and I started our l started our
    lyrics for the CMDB song to the tune of ‘YMCA’, but other than that I
    don’t know of any examples of suitable songs for the IT Professional
    Songbook…

    C’mon people of the IT Industry – show your creative side, get published, and send me the BEST IT Professional Karaoke songs you can think of…

    Some rules apply:

    1. The words to your song have to be original and not infringe any
      copyright. You may refer to the original score, but all text has to be
      original.

    2. The lyrics have to be PG rated – you don’t want to drop any profane
      language in front of your boss at the annual IT Department Christmas
      Party – now do you????

    3. The lyrics have to be in English

    4. The lyrics have to cover at least one verse and chorus – but be creative!

    The book will be published as soon as we have 100 suitable songs. It will be published in a similar way as the ITIL® Experience Project.

    Your
    entries may be anonymous or named – it’s up to you! Just let me know if
    you would like to remain anonymous and we won’t print your name in the
    book!

    The profits of this book will go to ‘doctors without borders‘ (medicines sans frontiers)  to help with emergencies like the earthquake in Haiti.

    NOW
    – to enter your lyrics to the IT Professional Songbook, you will need
    to create a new page. Rename the page to the title of  your song and
    copy the song in the text area of the page.

    It’s as simple as that!!

    Have fun, and be creative….

    Let me know if you need any help

    Ivanka Menken

    This wil be the books’ Annotation:

    The IT Professionals Complete Songbook

    This great collection features all songs wrITten and sung by IT Professionals Worldwide, specially transcribed here for aspiring singers, from the actual IT Professionals, in the original keys. Each song includes “sing to the tune of” and complete lyrics. Also features a helpful singing guide and a full discography.

    This one gets IT right: if you’re used to getting IT Professionals songs from the internet, save yourself a lot of time, effort, and printing and get this book. ITs format is excellent, and the fact that the original songs are used makes the song sound right from first note. There are almost no errors in placement of the songs words, and the lines of each song means you’re going to be singing the right form of each song listed.

    You will wear this book out, figuratively. IT’s the best value for the buck you will ever come across. IT even helps you appreciate more the creativITy IT Professionals show in their songwrITing.

    There is no way to be disappointed as long as you understand that this one is for “Sing (Wing IT) to the tune of” and singing the lyrics; IT only does that but IT does IT perfectly.

    This is the book IT Professionals have long prayed for. This is the best resource and a far better tool than looking up songs (which don’t even exist!!!) online. The book provides the original songs and makes each song recognizable when you start to sing IT. The book has done a real service in providing the correct form for the lines in each song.

    This book will undoubtedly delight IT fans and will certainly draw in people who are just becoming familiar wITh IT. You will learn the songs and will soon be happily singing along as you belt out IT Professionals’s favorITe songs!

    The IT Professionals Songbook

    The IT Professionals Songbook – Add your lyrics now and get Published

    Add YOUR lyrics to THE IT Professionals Songbook NOW

    This
    morning I was singing in the shower and I had an epiphany! (no ladies..
    not a Tiffany.. an epiphany!..)  I know the one thing that is missing
    in our industry…. The IT Professional Songbook!

    I
    mean – there is the American Songbook, The Beatles Songbook and the Ukulele songbook… but, there is NO IT Professional songbook!

    What are we supposed to sing at our Karaoke nights?!!

    The only song I know of is written by Philippe and featured on the

    IT Skeptic blog on the 18th of November 2009:

    Written by Sting [& Sergei Prokofiev & Philippe!] to the Tune of “Russians”

    In Europe and America there’s a growing feeling of hysteria

    Conditioned to respond to all the threats

    In the rhetorical speeches of the OGC

    Mister Turbitt said, ‘We will assess you’

    I don’t subscribe to this point of view

    It’d be such an ignorant thing to do

    If the software vendors love their customers too

    etc, read more at link above…

    Add YOUR lyrics to THE IT Professionals Songbook NOW

    Last
    week Carlos Casanova, Stephen Mann and I started our l started our
    lyrics for the CMDB song to the tune of ‘YMCA’, but other than that I
    don’t know of any examples of suitable songs for the IT Professional
    Songbook…

    C’mon people of the IT Industry – show your creative side, get published, and send me the BEST IT Professional Karaoke songs you can think of…

    Some rules apply:

    1. The words to your song have to be original and not infringe any
      copyright. You may refer to the original score, but all text has to be
      original.

    2. The lyrics have to be PG rated – you don’t want to drop any profane
      language in front of your boss at the annual IT Department Christmas
      Party – now do you????

    3. The lyrics have to be in English

    4. The lyrics have to cover at least one verse and chorus – but be creative!

    The book will be published as soon as we have 100 suitable songs. It will be published in a similar way as the ITIL® Experience Project.

    Your
    entries may be anonymous or named – it’s up to you! Just let me know if
    you would like to remain anonymous and we won’t print your name in the
    book!

    The profits of this book will go to ‘doctors without borders‘ (medicines sans frontiers)  to help with emergencies like the earthquake in Haiti.

    NOW
    – to enter your lyrics to the IT Professional Songbook, you will need
    to create a new page. Rename the page to the title of  your song and
    copy the song in the text area of the page.

    It’s as simple as that!!

    Have fun, and be creative….

    Let me know if you need any help

    Ivanka Menken

    This wil be the books’ Annotation:

    The IT Professionals Complete Songbook

    This great collection features all songs wrITten and sung by IT Professionals Worldwide, specially transcribed here for aspiring singers, from the actual IT Professionals, in the original keys. Each song includes “sing to the tune of” and complete lyrics. Also features a helpful singing guide and a full discography.

    This one gets IT right: if you’re used to getting IT Professionals songs from the internet, save yourself a lot of time, effort, and printing and get this book. ITs format is excellent, and the fact that the original songs are used makes the song sound right from first note. There are almost no errors in placement of the songs words, and the lines of each song means you’re going to be singing the right form of each song listed.

    You will wear this book out, figuratively. IT’s the best value for the buck you will ever come across. IT even helps you appreciate more the creativITy IT Professionals show in their songwrITing.

    There is no way to be disappointed as long as you understand that this one is for “Sing (Wing IT) to the tune of” and singing the lyrics; IT only does that but IT does IT perfectly.

    This is the book IT Professionals have long prayed for. This is the best resource and a far better tool than looking up songs (which don’t even exist!!!) online. The book provides the original songs and makes each song recognizable when you start to sing IT. The book has done a real service in providing the correct form for the lines in each song.

    This book will undoubtedly delight IT fans and will certainly draw in people who are just becoming familiar wITh IT. You will learn the songs and will soon be happily singing along as you belt out IT Professionals’s favorITe songs!

    The IT Professionals Songbook