resource

Excellent Book, May 11, By Saul H. Fuentes “Consummate Pro”

A good resource for Self Study, May 27, By Lucie and Boz (Upstate NY)

New Edition of The Art of Service ITIL® 2011 Foundation eLearning Program Helps Professionals Master Service Management Practices

NASA – ITIL: Enabling NASA’s Best Practices in IT Service Management and Delivery

A good resource for Self Study, May 27, By Lucie and Boz (Upstate NY)

Excellent Online Course, Study Guide, and Sample Exam, January 2, By Georg Fuhs (Virginia Beach, VA USA)

Excellent Book, May 11, By Saul H. Fuentes “Consummate Pro”

A great certification kit that delivers foundation knowledge to achieve the ITIL V3 certification, February 22, By K. Marsh (Plano,TX)

ITIL V3 Foundation Certification Kit Review, May 14, By Al Martin (Chicago, IL United States)

Great Quick Review…, July 20, By S. Sudderth “stefnees” (Chesapeake, VA USA)