As a cutting edge IT Service Framework Company, The Art of Service is leading the way in providing high end, client focused Books, Toolkits and online and classroom Education Programs.
We've served over 800 corporate clients and 500,000 individual clients and students in 87% of the world's countries.
A recognized leader in the IT Service Management community, The Art of Service has quickly become the IT Specialist- and Manager’s Educator of Choice.
Wireless security is the prevention of unauthorized access or damage to computers using wireless networks. This book is your ultimate resource for Wireless Security. Here you will find the most up-to-date information, analysis, background and everything you need to know. This book explains in-depth the real drivers and workings of Wireless Security. It reduc […]
This is an online - computer based exam. VALID FOR ALL INTERMEDIATE PROGRAMS - BOTH CAPABILITY AND LIFECYCLE PROGRAMS. It is valid for both 2011 and V3 examsThis is valid for one Computer Based exam. The exam can be held at:1) The comfort of your own home - under approved supervision2) At a testing centre In Order to book your exam we need a lead time of 10 […]
Having trouble diagnosing the problem? Are you unable to prevent disastrous incidents from occurring? The solution to your Problem Management worries is here! Find ALL of the answers to your questions within the highly-rated Problem Management Toolkit. Problem Management is often considered to be one of the best processes that can provide quick returns. It i […]
This is valid for one Computer Based exam. The exam can be held at:1) The comfort of your own home - under approved supervision2) At a testing centre In Order to book your exam we need a lead time of 10 working days prior to your preferred exam date. If you have any questions regarding your exam, please contact email@example.com Exam Vouchers are va […]
ITIL Foundation - Complete Examination Package - 3 months access to elearning + 3 months access to online exam preparation program + PDF version of textbook. + ITIL 2011 Foundation Exam Voucher Regular Price: $425.00 Special Price: $382.50 […]
This is valid for one Computer Based exam. The exam can be held at:1) The comfort of your own home - under approved supervision2) At a testing centre In Order to book your exam we need a lead time of 10 working days prior to your preferred exam date. If you have any questions regarding your exam, please contact firstname.lastname@example.org Exam Vouchers are val […]
Everything you need to know about CMDB is right here! Get a grip on Configuration Management and crack the code to IT success! This detailed toolkit breaks down everything you need to know about CMDB creation and provides you with an easy-to-follow, step-by-step guide to not only developing CMDB in your organization but also maintaining it! The CMDB Creation […]
ITIL Continual Service Improvement - Complete Examination package: 45 days access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher. + Free 60 Day enrolment extensions to both eLearning and exam prep courses + Free advanced trainer support This Continual Service Improvement Lifecycle Program provides a comprehensive study o […]
The Knowledge Solution. Stop Searching, Stand Out and Pay Off. The #1 ALL ENCOMPASSING Guide to WSRP.An Important Message for ANYONE who wants to learn about WSRP Quickly and Easily..."Here's Your Chance To Skip The Struggle and Master WSRP, With the Least Amount of Effort, In 2 Days Or Less..."Web Services for Remote Portlets (WSRP) is an OAS […]
Are you looking to implement Service Catalog Management as a way to improve the structure and quality of your business? Look no further... This toolkit is designed to answer of lot of the questions about Service Catalog Management. It gives you useful guides, templates and essential (but simple) assessments. This toolkit serves to act as a starting point; to […]
Improve Your Service Manage Processes Today! The focus on roles and responsibilities is a unique approach at distinguishing the human components of an IT service environment. Why buy this revolutionary Toolkit? Identify and define workable roles Support the establishment and management of responsibilities Understand your contribution to a service process Lea […]
Everything you need to prepare for the Cloud Computing Foundation Exam -- bundled in one package at a low price! You're in the High Tech World of Computers -- Get the Insurance You Need With a Cloud Computing Foundation Certificate! A certification in Cloud Computing ensures:A better resume Higher-paying jobs More prestigious job title Our leading foun […]
Change the way you control your organization with this top-notch Service Monitoring and Control Toolkit! Bring an accurate level of management and control to the provision of your IT services. The Service Monitoring and Control Toolkit is designed to observe the health of your IT Services and initiate remedial actions to minimize the impact of service incide […]
Implement the policies and procedures you need. The Art of Service's popular IT Professional's Policies and Procedures Toolkit is now available. This convenient Best Practices in IT Policies and Procedures Toolkit is the one-stop-shop guide on building a best-in-class streamlined program, whether you’re managing an enterprise level IT department or […]
The Haptics Complete Certification Kit is the most complete guide for anyone looking to gain an understanding of Haptics and its practical application in an IT and Non-IT environment. Get certified & boost your career with this complete Haptics eLearning course and PDF textbook for additional study. This certification kit would be beneficial to computer […]
Look no further for an effective way to implement and improve the IT structure and quality of your business! The Knowledge Solution: Stop Searching, Stand Out and Pay Off. The #1 ALL ENCOMPASSING Guide to Availability Management. An Important Message for ANYONE who wants to learn about Availability Management Quickly and Easily, "Here's Your Chance […]
“The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.” This Service Strategy Lifecycle Program provides a comprehensive study of the ITIL Stage of Service Strategy and where it fits into the greater Service Lifecycle. IT is highly recom […]
Are you looking to integrate IT into the core of your business? Finding it difficult to find an effortless yet effective solution? Your Search is over! That’s right, The Art of Service has discovered the most valuable and effective way to manage business relationships, and we want to share it with you! The effectual Business Relationship Management Toolkit w […]
This site is maintained by an official ATO, and is not the official brand site. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. The Swirl logo™ is a Trade Mark of the Office of Government Commerce.