I have had an interest for the past 6 months in getting my foundation certification. After doing some research I realized the ITIL® V3 Foundation Complete Certification Kit was exactly what I needed to get started. I am very please with the book and the online learning guide and would recommend to everyone.
This certification kit is a great, understandable introduction to what could be a very complicated, confusing subject. The Art of Service helps to clarify the various functions and processes within ITIL® v3. In addition, I found that the other resources, including the Online training, as well as a wealth of other podcasts and white papers on their web site very useful to geting up to speed quickly on this subject.
I purchased this book to supplement a course I am taking. This book and on-line course has helped as a very good addition to the class materials. ITIL® V3 Foundation Complete Certification Kit – Study Guide Book and Online Course
Very easy to understand the book and the online lecture. Explanation is excellent with examples.
The ITIL® v3 Foundation Complete Certification Kit helped me prepare for the ITIL® v3 Foundations exam. I liked the combination of the on-line and study book approach to the kit. The end of chapter quiz questions were very similar to the types of questions on the real exam. With the help of the kit, I passed my exam.
ITIL® V3 Foundation Complete Certification Kit has proven to be a straight forward, no nonsense study guide. Well organized, and well illustrated, this guide book is well suited to prepare for the Foundation certification. The online course is a nice bonus to aide in reinforcing the material with practice questions for each section.The online course lacks some of the bells and whistles of other courses I have completed, such as showing progress and remembering where your are in the material from session to session.While I have not tested for the certification yet, I am optimistic and would give this material an 8 out of 10. I may revise that rating either direction after testing for certification, based on how relevant the practice exams were.
This is a very good ITIL® V3 Foundation Certification Kit, I’d ever read. Easy to read. It make me more comfortable about ITIL® v3 very fast. Moreover, It make more valueable with the Online Course, make learner keeping up the knowledge about ITIL®v3 including quiz at end of each module, and sample exam.In the overall, it is a MUST Recommendation to have this Kit to anyone who want to understand and pursue the ITIL® V3 Foundation Certification.
Your Organization Requires a Structured Approach to IT Configuration
[wp_cart:Configuration Management Process Kit:price:249:end] $US 249
Configuration Management is the process that is central to all ITIL® processes (both Service Delivery and Service Support). It exists to create an environment where all IT services and infrastructure components, including relevant documentation, is under control. The Configuration Management process aims to be a provider of information to contribute to effective and efficient planning, release and implementation of Changes for all IT Services.
The Configuration Management Process Kit provides a wide variety of resources to boost your understanding and ability to implement Configuration Management in your organization.
Buy with confidence
All contents of this collection are 100% guaranteed. See below for details.
Here’s What You Will Receive in This Time-Saving Document Collection
Contents include Configuration Management Objectives and Goal templates, Configuration Database (CMDB) Design template and a template for Configuration Item (CI) Verification and Audit. It is tailor-fit for IT managers who need to move towards a services-oriented organization, but they don’t have the time or resources at hand to develop the required templates and structure for implementation. Some of the documents in this kit include:
- Configuration management database (CMDB) design Document template
- Business justification document
- PowerPoint presentation explaining the process of Configuration management
- Configuration management review template
- Project and implementation plan template
- Communication plan to describe Configuration management to your organization.
- Policies, objectives and scope overview template
- Specific objectives and goals template
- Configuration process manager role(s) definition
- Status accounting guidelines statement
- Verification and audit plans document
- Request for Configuration (RFC) template
- Key Performance Indicators and Other Metrics definition template
The documents listed above correspond directly with IT Infrastructure Library (ITIL®) processes. Clear instructions explaining the application of each template are provided within the corresponding documents.
The Configuration Management Process Kit is Yours Risk Free Today!
The instant you purchase the collection, the fact sheets, presentations and tools listed above will be available to you through a simple download. You may use the documents for up to 30 days. If anytime during that period you decide it does not meet the needs of your company, just let us know and we will refund the purchase.
Join the one of the fastest growing communities of IT professionals around the globe by obtaining your ITIL Foundation Certificate in IT assistance Management. ITIL (Information-Technology-Infrastructure-Library) is a consistent and all-including documentation of best customary manner of military performance or behavior for IT assistance Management, developed by OGC. It is a serial publication of documents that are used to relating to economics aid the implementation of a lifecycle framework for IT assistance Management. It outlines an extensive move go below the skyline of orientation procedures intended to aiding the causal federal standing for something else who acts on behalf of others or protection policy or interests of businesses in achieving both greater than normal in status on a scale of graduated tabular data arranged in rows and columns or intensity or amount fiscal status on a scale of graduated tabular data arranged in rows and columns or grade of excellence and relating to economics amount of wealth or goods or services in IT operations. ITIL is now a worldwide phenomenon used by organizations of all shapes and sizes, so a growing ground forces of ITIL certified professionals is required by the industry.
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