Great Intro to ITIL v3, August 12, By C. S. Young

This certification kit is a great, understandable introduction to what could be a very complicated, confusing subject. The Art of Service helps to…

ITIL V3 Foundation Complete Certification Kit Study Guide, October 16, By Dennes G. Skaros

I purchased this book to supplement a course I am taking. This book and on-line course has helped as a very good addition to the class materials. ITIL…

I passed!, July 20, By BAP (Chicago, IL)

The ITIL v3 Foundation Complete Certification Kit helped me prepare for the ITIL v3 Foundations exam. I liked the combination of the on-line and study…

Very Good Kit for Fast Learner, but Expensive, May 13, By W. Avirutnant (Thailand)

This is a very good ITIL V3 Foundation Certification Kit, I’d ever read. Easy to read. It make me more comfortable about ITIL v3 very fast. Moreover,…

Configuration Management Process Kit

Your Organization Requires a Structured Approach to IT Configuration [wp_cart:Configuration Management Process Kit:price:249:end] $US 249 Configuration Management is the process that is central to all ITILĀ® processes (both Service Delivery and Service Support). It exists to create an environment where all IT services and infrastructure components, including relevant documentation, is under control. The Configuration Management[…]

What can ITIL Foundation Certification do for you? by Sudeepa

Join the one of the fastest growing communities of IT professionals around the globe by obtaining your ITIL Foundation Certificate in IT assistance Management. ITIL (Information-Technology-Infrastructure-Library) is a consistent and all-including documentation of best customary manner of military performance or behavior for IT assistance Management, developed by OGC. It is a serial publication of documents[…]