ITIL knowledge-transfer And Certification – A relating to principles of rightfulness round of applause side and wrong excellence rightfulness to buy or sell property For Aspiring IT Professionals by Eli Shemluck

As the IT industriousness flourishes and grows, there is a higher ability and intuitive touch sensation to purchase goods and services for planned coming together the standards and requirements and certified IT professionals, who be mindful of the conformity to realness of something what they are doing. This is where ITIL knowledge-transfer comes in. This[…]

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    New affiliate programSign up NOW In the past few years The Art of Service received regular feedback in relation to the Shareit affiliate program. This has led to a completely new affiliate sales program that gives you more opportunity to earn commission.  Ivanka Menken, CEO of The Art of Service invites you to become[…]

very helpful material, July 20, By Garret Ritchie (Fort Lauderdale, FL United States)

I found this study guide extremely useful in my preperation for the new ITIL v3 exam. The online content is also a great bonus. I highly recommend…

Implement the policies and procedures you need! – IT Professional’s Guide to Policies and Procedures

100% Satisfaction Guaranteed! Questions? Call (+617) 32522055 Learn How to Successfully Grow, Measure, Deliver and Optimize Your IT Services Best Practices in IT Policies and Procedures Toolkit Handbook 10,933 Kb Zipped The Art of Service Tips 110+ Policy and Procedure Template samples 9 Policy and Procedure areas Dramatically Increase development speed of your policy and[…]

meaningful way to earn your ITIL, June 7, By C. Lueken (Columbia, MD)

People complain that this book is too short, but they only provide what you need to know in order to pass the exam. How much info do you really need…

New ITIL Toolkits: OSA, Incident Management, and SO

Yes, we have produced an OSA Full Certification toolkit and it is for sale on our website HERE TheIncident Management toolkit contains the following documents: 1.    Incident Management Objectives and Goals 2.    Policies objectives & scope document 3.    Communications: Rountine, Exceptions and Emergencies 4.    ITIL® V3 Incident Management Process Flow Diagram 5.    Incident Ticket Template[…]

Where ITIL Started And What It Is Today by Eli Shemluck

ITIL was developed by the in or near a midpoint computing machine and Telecommunication Agency, as a move go below the skyline of all-including and inter-related codes of practice. In the IT community, such coding scheme for brief or secret messages of customary manner of military performance or behavior was much utile in conditions of[…]