very helpful material, July 20, By Garret Ritchie (Fort Lauderdale, FL United States)

posted in: Customer Testimonials | 0

I found this study guide extremely useful in my preperation for the new ITIL v3 exam. The online content is also a great bonus. I highly recommend…

Implement the policies and procedures you need! – IT Professional’s Guide to Policies and Procedures

posted in: ITIL Toolkits | 0

100% Satisfaction Guaranteed! Questions? Call (+617) 32522055 Learn How to Successfully Grow, Measure, Deliver and Optimize Your IT Services Best Practices in IT Policies and Procedures Toolkit Handbook 10,933 Kb Zipped The Art of Service Tips 110+ Policy and Procedure … Continued

meaningful way to earn your ITIL, June 7, By C. Lueken (Columbia, MD)

posted in: Customer Testimonials | 0

People complain that this book is too short, but they only provide what you need to know in order to pass the exam. How much info do you really need…

New ITIL Toolkits: OSA, Incident Management, and SO

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Yes, we have produced an OSA Full Certification toolkit and it is for sale on our website HERE TheIncident Management toolkit contains the following documents: 1.    Incident Management Objectives and Goals 2.    Policies objectives & scope document 3.    Communications: Rountine, … Continued

Where ITIL Started And What It Is Today by Eli Shemluck

posted in: News | 0

ITIL was developed by the in or near a midpoint computing machine and Telecommunication Agency, as a move go below the skyline of all-including and inter-related codes of practice. In the IT community, such coding scheme for brief or secret … Continued

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