information

Lastest Products

• Cloud Computing PaaS Platform as a Service Specialist Level Complete Certification Kit - Study Guide Book and Online Course
  Unlimited access to study guide text book90 access to online eLearning courseiPad/iPhone compatible $214.95 As low as: $182.95 […]
• Wireless Security: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors
  Wireless security is the prevention of unauthorized access or damage to computers using wireless networks. This book is your ultimate resource for Wireless Security. Here you will find the most up-to-date information, analysis, background and everything you need to know. This book explains in-depth the real drivers and workings of Wireless Security. It reduc […]
• ITIL® Intermediate Exam Voucher
  This is an online - computer based exam. VALID FOR ALL INTERMEDIATE PROGRAMS - BOTH CAPABILITY AND LIFECYCLE PROGRAMS. It is valid for both 2011 and V3 examsThis is valid for one Computer Based exam. The exam can be held at:1) The comfort of your own home - under approved supervision2) At a testing centre In Order to book your exam we need a lead time of 10 […]
• Problem Management Process Kit
  Having trouble diagnosing the problem? Are you unable to prevent disastrous incidents from occurring? The solution to your Problem Management worries is here! Find ALL of the answers to your questions within the highly-rated Problem Management Toolkit. Problem Management is often considered to be one of the best processes that can provide quick returns. It i […]
• ITIL Foundation Exam Voucher
  This is valid for one Computer Based exam. The exam can be held at:1) The comfort of your own home - under approved supervision2) At a testing centre In Order to book your exam we need a lead time of 10 working days prior to your  preferred exam date. If you have any questions regarding your exam, please contact exams@artofservice.com.au Exam Vouchers are va […]
• ITIL Foundation - Complete Examination Package
  ITIL Foundation - Complete Examination Package - 3 months access to elearning + 3 months access to online exam preparation program + PDF version of textbook. + ITIL 2011 Foundation Exam Voucher Regular Price: $425.00 Special Price: $382.50 […]
• ITIL® Managing Across the Lifecycle Exam Voucher
  This is valid for one Computer Based exam. The exam can be held at:1) The comfort of your own home - under approved supervision2) At a testing centre In Order to book your exam we need a lead time of 10 working days prior to your preferred exam date. If you have any questions regarding your exam, please contact exams@artofservice.com.au Exam Vouchers are val […]
• The CMDB Creation and Maintenance Toolkit
  Everything you need to know about CMDB is right here! Get a grip on Configuration Management and crack the code to IT success! This detailed toolkit breaks down everything you need to know about CMDB creation and provides you with an easy-to-follow, step-by-step guide to not only developing CMDB in your organization but also maintaining it! The CMDB Creation […]
• ITIL Intermediate Continual Service Improvement Complete Examination Package
  ITIL Continual Service Improvement - Complete Examination package: 45 days  access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher. + Free 60 Day enrolment extensions to both eLearning and exam prep courses + Free advanced trainer support This Continual Service Improvement Lifecycle Program provides a comprehensive study o […]
• WSRP - Web Services for Remote Portlets: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors
  The Knowledge Solution. Stop Searching, Stand Out and Pay Off. The #1 ALL ENCOMPASSING Guide to WSRP.An Important Message for ANYONE who wants to learn about WSRP Quickly and Easily..."Here's Your Chance To Skip The Struggle and Master WSRP, With the Least Amount of Effort, In 2 Days Or Less..."Web Services for Remote Portlets (WSRP) is an OAS […]
• Service Catalog Process Kit - Third Edition
  Are you looking to implement Service Catalog Management as a way to improve the structure and quality of your business? Look no further... This toolkit is designed to answer of lot of the questions about Service Catalog Management. It gives you useful guides, templates and essential (but simple) assessments. This toolkit serves to act as a starting point; to […]
• Roles and Responsibilities Toolkit
  Improve Your Service Manage Processes Today! The focus on roles and responsibilities is a unique approach at distinguishing the human components of an IT service environment. Why buy this revolutionary Toolkit? Identify and define workable roles Support the establishment and management of responsibilities Understand your contribution to a service process Lea […]
• Cloud Computing Foundation Bundle ( eLearning + Exam Preparation Program + Exam Voucher)
  Everything you need to prepare for the Cloud Computing Foundation Exam --  bundled in one package at a low price! You're in the High Tech World of Computers -- Get the Insurance You Need With a Cloud Computing Foundation Certificate! A certification in Cloud Computing ensures:A better resume Higher-paying jobs More prestigious job title Our leading foun […]
• Cloud Computing: Software as a Service (SaaS) Specialist Level Complete Certification Kit - Study Guide Book and Online Course
  Unlimited access to study guide text book90 access to online eLearning courseiPad/iPhone compatible $214.95 As low as: $182.95 […]
• The Service Monitoring and Control Toolkit
  Change the way you control your organization with this top-notch Service Monitoring and Control Toolkit! Bring an accurate level of management and control to the provision of your IT services. The Service Monitoring and Control Toolkit is designed to observe the health of your IT Services and initiate remedial actions to minimize the impact of service incide […]
• 112 Policies and Procedures Ready to Use - Best Practices in IT Policies and Procedures Toolkit
  Implement the policies and procedures you need. The Art of Service's popular IT Professional's Policies and Procedures Toolkit is now available. This convenient Best Practices in IT Policies and Procedures Toolkit is the one-stop-shop guide on building a best-in-class streamlined program, whether you’re managing an enterprise level IT department or […]
• Haptics Complete Certification Kit - Core Series for IT
  The Haptics Complete Certification Kit is the most complete guide for anyone looking to gain an understanding of Haptics and its practical application in an IT and Non-IT environment. Get certified & boost your career with this complete Haptics eLearning course and PDF textbook for additional study. This certification kit would be beneficial  to computer […]
• Availability Management Process Kit
  Look no further for an effective way to implement and improve the IT structure and quality of your business! The Knowledge Solution: Stop Searching, Stand Out and Pay Off. The #1 ALL ENCOMPASSING Guide to Availability Management. An Important Message for ANYONE who wants to learn about Availability Management Quickly and Easily, "Here's Your Chance […]
• ITIL Intermediate Lifecycle program: Service Strategy SS
  “The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.” This Service Strategy Lifecycle Program provides a comprehensive study of the ITIL Stage of Service Strategy and where it fits into the greater Service Lifecycle. IT is highly recom […]
• The Business Relationship Management Toolkit - Relationship management essential part of your IT, Business Alignment Strategy Toolkit
  Are you looking to integrate IT into the core of your business? Finding it difficult to find an effortless yet effective solution? Your Search is over! That’s right, The Art of Service has discovered the most valuable and effective way to manage business relationships, and we want to share it with you! The effectual Business Relationship Management Toolkit w […]