ITIL V3 Foundation Certification Kit, December 30, By Patrick M. Florer

I found this book very helpful and easy to read and to understand. The online exams are also most helpful.If you study this book and take the practice…

ITIL V3 Foundation Certification Kit, December 30, By Patrick M. Florer

I found this book very helpful and easy to read and to understand. The online exams are also most helpful.If you study this book and take the practice…

a nice starting point for learning ITIL, August 17, By Roald Gjelsten “roald gjelsten” (norway)

I have just started learning ITIL, and i must say that this book gave me a kick start. I like the system in the book it is easy to understand, and it…