Tag Archives: course material

Useful tool for certification preparation, May 10, By R. Keahey

I used the materials (book and online course) in preparation for the ITIL® V3 Foundation certification test. The book provided a good overview of the core concepts that were covered in the actual exam. The practice questions did a fairly good job in giving me an idea of “tone” of the questions that could be expected on the exam.The online course was a repeat of much of the material in the book, but was useful in adding the nuances that are sometimes overlooked by simply reading the material. The focus of the online course also helped to narrow in on the key concepts.Having spent many years in the IT services sector, the concepts of ITIL® were pretty basic for me. Having this course material helped me in two areas: (1) understanding the nature of the exam questions and (2) providing focus on the key topics. For a person who has no background in IT services, this would be a good addition to the ITIL® books to help in exam preparation.

Read more about Useful tool for certification preparation, May 10, By R. Keahey

Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

The book and CBT were well organized and easy to follow. Material was presented in a straightforward, consistent manner, with only a couple of places where slide order on the CBT did not match the book. I do, however, have two gripes about the CBT:1) There are two instructors on the CBT, one who is polished, comfortable with the material and who gave supplemental details during the lecture which I appreciated. The other pretty much read word-for-word from the slide and did not appear to have rehearsed the phrasing of the writing. The latter was no more helpful than an automated computer voice in the presentation of the material.2) when I wrote the exam, there were a couple of questions on it that were not covered in the course material. While I was able to make an educated guess (and still passed the course with high marks), I was caught offguard. This may have also been the case with an inperson instructor.Generally, the CBT and book combination are a good preparation for the course, but don’t expect that working through the materials once is sufficient to pass the exam… you still have to study and prepare. Pay attention to the details on the diagrams and know the details there cold before attempting the exam.

Read more about Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

I am ITIL v3 Foundation certified (thanks to your wonderful course material).

Hello

I am ITIL® v3 Foundation certified (thanks to your wonderful course material).

I would now like to pursue Intermediate certification.  What are the courses I need to take, and how much do they cost?

Thanks,

Satish

Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

The book and CBT were well organized and easy to follow. Material was presented in a straightforward, consistent manner, with only a couple of places where slide order on the CBT did not match the book. I do, however, have two gripes about the CBT:1) There are two instructors on the CBT, one who is polished, comfortable with the material and who gave supplemental details during the lecture which I appreciated. The other pretty much read word-for-word from the slide and did not appear to have rehearsed the phrasing of the writing. The latter was no more helpful than an automated computer voice in the presentation of the material.2) when I wrote the exam, there were a couple of questions on it that were not covered in the course material. While I was able to make an educated guess (and still passed the course with high marks), I was caught offguard. This may have also been the case with an inperson instructor.Generally, the CBT and book combination are a good preparation for the course, but don’t expect that working through the materials once is sufficient to pass the exam… you still have to study and prepare. Pay attention to the details on the diagrams and know the details there cold before attempting the exam.

Read more about Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

Useful tool for certification preparation, May 10, By R. Keahey

I used the materials (book and online course) in preparation for the ITIL® V3 Foundation certification test. The book provided a good overview of the core concepts that were covered in the actual exam. The practice questions did a fairly good job in giving me an idea of “tone” of the questions that could be expected on the exam.The online course was a repeat of much of the material in the book, but was useful in adding the nuances that are sometimes overlooked by simply reading the material. The focus of the online course also helped to narrow in on the key concepts.Having spent many years in the IT services sector, the concepts of ITIL® were pretty basic for me. Having this course material helped me in two areas: (1) understanding the nature of the exam questions and (2) providing focus on the key topics. For a person who has no background in IT services, this would be a good addition to the ITIL® books to help in exam preparation.

Read more about Useful tool for certification preparation, May 10, By R. Keahey

Useful tool for certification preparation, May 10, By R. Keahey

I used the materials (book and online course) in preparation for the ITIL® V3 Foundation certification test. The book provided a good overview of the core concepts that were covered in the actual exam. The practice questions did a fairly good job in giving me an idea of “tone” of the questions that could be expected on the exam.The online course was a repeat of much of the material in the book, but was useful in adding the nuances that are sometimes overlooked by simply reading the material. The focus of the online course also helped to narrow in on the key concepts.Having spent many years in the IT services sector, the concepts of ITIL® were pretty basic for me. Having this course material helped me in two areas: (1) understanding the nature of the exam questions and (2) providing focus on the key topics. For a person who has no background in IT services, this would be a good addition to the ITIL® books to help in exam preparation.

Read more about Useful tool for certification preparation, May 10, By R. Keahey

Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

The book and CBT were well organized and easy to follow. Material was presented in a straightforward, consistent manner, with only a couple of places where slide order on the CBT did not match the book. I do, however, have two gripes about the CBT:1) There are two instructors on the CBT, one who is polished, comfortable with the material and who gave supplemental details during the lecture which I appreciated. The other pretty much read word-for-word from the slide and did not appear to have rehearsed the phrasing of the writing. The latter was no more helpful than an automated computer voice in the presentation of the material.2) when I wrote the exam, there were a couple of questions on it that were not covered in the course material. While I was able to make an educated guess (and still passed the course with high marks), I was caught offguard. This may have also been the case with an inperson instructor.Generally, the CBT and book combination are a good preparation for the course, but don’t expect that working through the materials once is sufficient to pass the exam… you still have to study and prepare. Pay attention to the details on the diagrams and know the details there cold before attempting the exam.

Read more about Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

The book and CBT were well organized and easy to follow. Material was presented in a straightforward, consistent manner, with only a couple of places where slide order on the CBT did not match the book. I do, however, have two gripes about the CBT:1) There are two instructors on the CBT, one who is polished, comfortable with the material and who gave supplemental details during the lecture which I appreciated. The other pretty much read word-for-word from the slide and did not appear to have rehearsed the phrasing of the writing. The latter was no more helpful than an automated computer voice in the presentation of the material.2) when I wrote the exam, there were a couple of questions on it that were not covered in the course material. While I was able to make an educated guess (and still passed the course with high marks), I was caught offguard. This may have also been the case with an inperson instructor.Generally, the CBT and book combination are a good preparation for the course, but don’t expect that working through the materials once is sufficient to pass the exam… you still have to study and prepare. Pay attention to the details on the diagrams and know the details there cold before attempting the exam.

Read more about Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

The book and CBT were well organized and easy to follow. Material was presented in a straightforward, consistent manner, with only a couple of places where slide order on the CBT did not match the book. I do, however, have two gripes about the CBT:1) There are two instructors on the CBT, one who is polished, comfortable with the material and who gave supplemental details during the lecture which I appreciated. The other pretty much read word-for-word from the slide and did not appear to have rehearsed the phrasing of the writing. The latter was no more helpful than an automated computer voice in the presentation of the material.2) when I wrote the exam, there were a couple of questions on it that were not covered in the course material. While I was able to make an educated guess (and still passed the course with high marks), I was caught offguard. This may have also been the case with an inperson instructor.Generally, the CBT and book combination are a good preparation for the course, but don’t expect that working through the materials once is sufficient to pass the exam… you still have to study and prepare. Pay attention to the details on the diagrams and know the details there cold before attempting the exam.

Read more about Reasonable for the price, May 10, By pd3k “pd3k” (Ottawa, Ontario, Canada)

Useful tool for certification preparation, May 10, By R. Keahey

I used the materials (book and online course) in preparation for the ITIL® V3 Foundation certification test. The book provided a good overview of the core concepts that were covered in the actual exam. The practice questions did a fairly good job in giving me an idea of “tone” of the questions that could be expected on the exam.The online course was a repeat of much of the material in the book, but was useful in adding the nuances that are sometimes overlooked by simply reading the material. The focus of the online course also helped to narrow in on the key concepts.Having spent many years in the IT services sector, the concepts of ITIL® were pretty basic for me. Having this course material helped me in two areas: (1) understanding the nature of the exam questions and (2) providing focus on the key topics. For a person who has no background in IT services, this would be a good addition to the ITIL® books to help in exam preparation.

Read more about Useful tool for certification preparation, May 10, By R. Keahey