Clear, concise and easy, May 10, By T. I. Buckland “BuckoNZ” (Wellington, New Zealand.)

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The company that I work for is starting to align itself with the ITIL framework and I wanted to get a “head start” on what it is all about.This…

Configuration Management Process Kit

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Your Organization Requires a Structured Approach to IT Configuration [wp_cart:Configuration Management Process Kit:price:249:end] $US 249 Configuration Management is the process that is central to all ITIL┬« processes (both Service Delivery and Service Support). It exists to create an environment where … Continued

Clear, concise and easy, May 10, By T. I. Buckland “BuckoNZ” (Wellington, New Zealand.)

posted in: Customer Testimonials | 0

The company that I work for is starting to align itself with the ITIL framework and I wanted to get a “head start” on what it is all about.This…

Clear, concise and easy, May 10, By T. I. Buckland “BuckoNZ” (Wellington, New Zealand.)

posted in: Customer Testimonials | 0

The company that I work for is starting to align itself with the ITIL framework and I wanted to get a “head start” on what it is all about.This…

Clear, concise and easy, May 10, By T. I. Buckland “BuckoNZ” (Wellington, New Zealand.)

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The company that I work for is starting to align itself with the ITIL framework and I wanted to get a “head start” on what it is all about.This…

A good initial introduction, September 10, By V. Visvanathan “Visva” (Orlando)

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The book is concise, clear and sufficient to get a good idea of the ITIL framework. It certainly helps a lot to prepare for the Foundation exam. I’d…

Clear, concise and easy, May 10, By T. I. Buckland “BuckoNZ” (Wellington, New Zealand.)

posted in: Customer Testimonials | 0

The company that I work for is starting to align itself with the ITIL framework and I wanted to get a “head start” on what it is all about.This…