| JANUARY 2009 – JULY 2009 |
| EXAM TYPE |
EXIN Pass Rate % |
TAOS Passrate % |
Variance % |
| ITIL® v2-v3 Foundation Bridge |
90% |
100% |
10% |
| ITIL® v2-v3 Manager Bridge |
71% |
100% |
29% |
| ITIL® v2 Practitioner “Agree & Define” |
83% |
N/A – Client favours V3 Intermediate option |
N/A |
| ITIL® v2 Practitioner “Release & Control” |
70% |
| ITIL® v2 Practitioner “Plan & Improve” |
100% |
| ITIL® v2 Practitioner “Support & Restore” |
71% |
| ITIL® v2 Foundation |
87% |
| ITIL® v3 Foundation |
84% |
84% |
0% |
| ITIL® v3 Lifecycle Module ” Service Transition” |
72% |
71% |
-1% |
| ITIL® v3 Lifecycle Module ” Service Operation” |
76% |
100% |
24% |
| ITIL® v3 Lifecycle Module ” Service Strategy” |
78% |
100% |
22% |
| ITIL® v3 Lifecycle Module ” Service Design” |
100% |
100% |
0% |
| ITIL® v3 Lifecycle Module “Continual Service and Improvement” |
83% |
100% |
17% |
| ITIL® v3 Capability Module “Service Offerings and Agreements” |
75% |
80% |
5% |
| ITIL® v3 Capability Module “Operational Support and Analyst” |
85% |
100% |
15% |
| ITIL® v3 Capability Module “Release Control and Validation” |
76% |
89% |
13% |
| ITIL® v3 Capability Module “Planning Protection and Optimization” |
100% |
100% |
0% |
| ITIL® v3 Module “Managing Across the Lifecycle” |
67% |
80% |
13% |
| ITIL® v2 Service Manager “Service Support” |
73% |
N/A |
N/A |
| ITIL® v2 Service Manager “Service Delivery” |
68% |
100% |
32% |
Tagged as:
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type,
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Variance
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