itSMF is a member
funded organization for IT Service Management Professionals. The IT
Service Management Forum (itSMF) is a non-profit organization wholly
owned, and principally operated, by its members. It is also a major
influence on and contributor to Industry Best Practices and
Standards across the world regarding IT Service Management standards
and qualifications and has been since 1991.
Why do businesses and
organisations need the itSMF?
Businesses depend more
and more on technology to promote and deliver their products to
market. Service Management has become the primary
critical success factor focused on achieving this aim.
Outsourcing, demands
on IT to deliver more business value and partnerships all visualize
the need of adopting Best Practice IT Service Management and of
becoming part of the itSMF.
Why do individuals
need the itSMF?
The itSMF provides an
accessible network of industry experts; information sources and
events to help you address IT Service Management issues. As well as
to assist you in the delivery of high quality, consistent IT service
internally and externally through the adoption of Best Practice.
You will be able to
network among your peers and continually build your competence. The
benefits of being able to draw from the experiences of literally
thousands of individuals and organisations involved in ITIL is
incalculable.
itSMF
Aims
- To develop and
promote Industry Best Practice in service management
- To engender greater
professionalism within service management personnel
- To provide a vehicle
for helping members improving their service performance
- To provide members
with a relevant forum in which to exchange information and share
experience with their peers on both sides of the industry
Membership
itSMF members are
drawn from across industry, commerce and public sector.
Approximately 80% represent "user" organisations that are
responsible for delivering quality IT services to their customers
and the remainder represent the leading IT service and product
providers. Many of the leading blue chip companies are to be found
amongst the user membership.
The itSMF now boasts
over 1000 member companies, blue chip and public sector alike
International itSMF Chapters are present in Australia, Austria,
Belgium, Canada, Germany, Netherlands, USA, South Africa,
Switzerland and soon in Sweden.
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