ITIL Manager Certificate
| ITIL® Manager Certificate is awarded to those individuals who are capable of applying the ITIL® theory to any Organization. The prerequisites and typical training outline is presented below:
Pre-requisites In order to be eligible for attending the ITIL® Manager Certificate Training Course a number of prerequisites are expected of potential participants:
Knowledge ITIL® Foundations, EXIN (or ISEB) certificate obtained; Work and thinking capability at tertiary education level. Experience 2 years of relevant practical experience; Manager’s role in IT service delivery (two years minimum); Experience in project-oriented work and/or (shared) project management. Target Group The training is targeted at those persons who will play an important role in the implementation and adoption of the IT Service Management processes: Managers in IT organisations who work in accordance with ITIL®; Project staff and project leaders for ITIL® implementation pathways; Management advisors looking at IT management and IT organisations; Future ITIL® Service Managers. In-course Assessment The in-course Assessment is a requirement that EXIN has of its accredited training institutions that conduct ITIL® Service Management courses. Only applicants with a sufficient score on the in-course assessment are eligible to sit for the ITIL® Service Management exams.
Course duration The course for ITIL® Manager Certificate can be conducted in several ways; 2×5 day blocks with a shorter 2 day block at the end is one method. Another is to conduct 3 Blocks of 3 days (1 day each mod is a long day) and 2 days at the end.
Both methods have merit so it comes down to your personal availability. The bottom line is the requirement for sixty contact hours at least.
Presentation-assignments The presentation assignments will be conducted within the context of the cases used during the course. These tend to verbally based assignments with a substantial amount of group work.
Written questions and assignments Written assignments are also required from each participant that are covered during each presentation assignment. As a guide such assignments should be a summary view of approximately two A4 pages.
These written test questions are aimed to test the participant on the ability to coherently express the core issues of each management process.
Want to find out more about ITIL®: |
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{ 4 comments… read them below or add one }
what is the cost of this training and examination (ITIL MANAGER)? Which organisations in Nigeria are recommended?
What is the cheapest/fastest online approach I can take to get my V3 ITIL Manager Certification…I have took the ITIL foundation course 3 years ago.
pls ackng for 12th pass after acoount line
courses one year
Hi,
I have completed my V3 Foundation Certification and having 4 Years of IT Service Management Implementation Experience. Am i eligible to do the V2 ITIL Masters (or) I need to go for V3 ITIL Masters
Thanks
Seshu