ITIL Documents
| ITIL documents can be found in a number of locations. Most ITSM organizations provide something in the way of ITIL documents and the list available on the net seems to be increasing on a daily basis.
ITIL documents – What is out there? Good question, because the main set of ITIL documents have got to be the library itself. Then we have the books published by the itSMF which tend to provide a very good overview of the relevant topics.
ITIL documents – beyond the library and itSMF Now we get into a whole new area of things such as toolkits (containing multiple individual documents), templates for things such as Service Catalogs and SLA ’s and even user satisfaction surveys.
This site offers all the documents you need.
Want to find out more about ITIL: |
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