ITIL V3 Foundation Complete Certification Kit Edition, October 15, By Jessica Fletcher (Lake Worth, FL USA)
The combination study guide and online course were well done and helpful for passing the certification test. They thoroughly covered the necessary information in an organized and concise way.However, I thought it was lacking in the example tests. They should include more practice tests – online interactive tests with varying questions would be very helpful in preparation for the real test.
Read more about ITIL V3 Foundation Complete Certification Kit Edition, October 15, By Jessica Fletcher (Lake Worth, FL USA)
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