ITIL V3 certification kit, August 3, By S. Glass (The Woodlands, TX)

This material was right on the money and I found that additional instructor led instruction just wasn’t necessary. The book and the eLearning course is an excellent preparation for the ITIL v3 Foundation exam. The material is well organized and complete. The book and eLearning course provides everything needed to pass the examination without any problem. This set of materials is a good value.

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