ITIL IT Service Management Rule Number 48. Make the Effects of the rollout Visible to the Manager

It can be tempting to model subtle choices in your rollout, but unless the final results are clear to the Manager, you may well be wasting your time. One way to do this is to choose to model clearly visible choices. Or to flip that around, you can alert the Manager directly when a subtle choice is made.

Share

Leave a Comment

Spam Protection by WP-SpamFree

Previous post:

Next post: