The challenge with any professional
development is trying to find spare time that you can utilise
effectively. Even in the case of self-paced or online learning options,
you still need to have access to a computer/laptop when using the
learning modules.
So to assist the time-poor IT professional in this regard, we have
created the ITIL® Foundation Audiobook, which allows you to
conduct your learning wherever/whenever suits you best. Whether it is
on a train, plane or automobile, you’ll always be able to make
effective use of your travelling ‘downtime’.
Playlist length: 3 hours 28 minutes 23 seconds
Playlist files:
1. – Availability Management (8:22)
2. – Capacity Management (5:36)
3. – Change Management (13:58)
4. – Configuration Management (8:04)
5. – Event Management (3:43)
6. – Exam Preparation (3:09)
7. – Incident Management (4:32)
8. – Intro. to Continual Service Improvement (9:58)
9. – Introduction to Service Design (5:56)
10. – Introduction to Service Operation (6:00)
11. – Introduction to Service Strategy (13:50)
12. – Service Transition and Knowledge Mgt (11:51)
13. – Introduction to Program (11:38)
14. – ITIL® Terminology (13:14)
15. – ITSCM and Information Security (10:00)
16. – Other Functions (8:06)
17. – Problem Management (4:52)
18. – Release & Deployment (9:16)
19. – Request Fulfilment & Access Management (5:52)
20. – Service Desk (7:07)
21. – Service Level Management (10:53)
22. – Service Lifecycle (7:37)
23. – Service Measurement (5:02)
24. – Service Strategy Processes (9:08)
25. – Supplier & Service Catalogue Management (5:12)
26. – Tools and Technology (5:27)
You can use
any MP3 compatible device, or computer with an MP3 compatible
application.
As a cutting edge IT Service Framework Company, The Art of Service is leading the way in providing high end, client focused Books, Toolkits and online and classroom Education Programs.
We've served over 800 corporate clients and 500,000 individual clients and students in 87% of the world's countries.
A recognized leader in the IT Service Management community, The Art of Service has quickly become the IT Specialist- and Manager’s Educator of Choice.
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