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A lot of organizations
are looking at ways of implementing itil and cmm. The challenges of
implementing ITIL and CMM tend to center more around people issues,
rather than the pure theoretical content of the frameworks.
CMM of course is a
framework established to guide software developers through the
challenges of creating solutions that are truly aligned with
business requirements.
ITIL is a framework
that has been developed to guide IT Managers through the challenges
of managing their IT infrastructure.
The two frameworks are
complementary and those faced with implementing ITIL and CMM need
not be concerned about any potential clash or duplication of effort
between the two.
The CMM measurement
model is actually a 5 category measurement model. Most people think
that ITIL is also a 5 level model, but there are actually steps
between the 5 levels in ITIL (making 9 measurement
levels).
Want to find out more
about the implementing itil and cmm:
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