Great tool to achieve Foundation Certification!, January 27, By T. L. Chitwood (knoxville, TN United States)

This is very concise, focused training material to prepare for the ITIL V3 Foundation Certification. I read through the book, worked through the online program, took the practice exams and passed the exam at Prometric the first attempt. The authors have done a great job of focusing this training material on what is needed to pass the exam and provide a basic understanding of ITIL principals.

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