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The book is a great compliment to the online training, which is included with your purchase. While I haven’t taken the test, I’m confident I’m gaining the knowledge that will give me a strong foundation.If you purchase the book, DON’T miss out on the great online materials. That’s more than half the value.
Read more about Good learning tool, October 17, By Jason B.
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As a cutting edge IT Service Framework Company, The Art of Service is leading the way in providing high end, client focused Books, Toolkits and online and classroom Education Programs.
We've served over 800 corporate clients and 500,000 individual clients and students in 87% of the world's countries.
A recognized leader in the IT Service Management community, The Art of Service has quickly become the IT Specialist- and Manager’s Educator of Choice.
