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IT Service Management Forum is the only truly Independent and Internationally recognized forum for IT Service Management Professionals worldwide.

 

What it is

It is a non-profit organisation and currently is a prominent player in the on-going development and promotion of best practice IT Service Management standards and qualifications and has been since 1991.

 

The IT Service Management Forum provides an accessible network of industry experts, information sources and events to help you address IT service management issues and help you achieve the delivery of high quality, consistent IT service internally and externally through the adoption of Best Practice.

 

The IT Service Management Forum now boasts over 1000 member companies, blue chip and public sector alike, and international itSMF Chapters in Australia, Austria, Belgium, Canada, Germany, Netherlands, USA, South Africa and Switzerland.

 

What it does

IT Service Management Forum provides a wide range of services to members:

 

  • An annual 3 day conference and exhibition which is recognized as the leading event of its kind in the calendar
  • A series of one day seminars on topics of special interest to the membership
  • A bookstore for all the relevant best practice publications relating to IT service management (and other associated areas)
  • A secure members website with discussion groups focused on the different disciplines within the service management field
  • Market Research on the latest issues being faced by IT Service Professionals.
  • A bi-monthly magazine Service Talk containing articles, white papers, people news, press releases, advertisements plus news of itSMF and general service management related activities
  • Mailing facilities (for members only) to our database
  • A Directory of products and services
  • Provision of high-level advice and guidance on Service Management issues from industry experts.
  • Sponsorship and promotion of a series of Industry Awards to recognize major contributions to the industry
  • Access to regional groups to discuss topical issues.

 

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