|
ITIL MOF are not quite
the same thing, that is the Microsoft Operational Framework is based
on and recognizes that ITIL is still world’s best
practice.
ITIL and
MOF
The ITIL philosophy is
to “adopt and adapt,” and that’s just what Microsoft did when it
created Microsoft Operations Framework. MOF is a set of publications
providing both descriptive (i.e., what to do and why) and
prescriptive (i.e., how to do) guidance on IT service management.
Microsoft published
the first elements of MOF in 2000 for customer, partner and internal
use. Microsoft created MOF with the following objective in mind:
Create comprehensive operations guidance to help customers achieve
mission-critical production system reliability, availability, and
manageability on the Microsoft platform.
The Microsoft
Operations Framework provides in-depth technical guidance and
consulting support for the operation of mission-critical systems on
Microsoft technology.
ItSMF recognized MOF
for providing technical guidance that covers the entire spectrum of
IT management, addressing the people, process, technology and
management issues involved in complex, distributed and heterogeneous
IT environments.
To develop MOF,
Microsoft worked with partners that have extensive experience with
mission-critical computing. The framework is built on best practices
from the IT Infrastructure Library, a series of books that hundreds
of organizations around the world use for comprehensive guidance on
providing quality IT services.
Want to find out more
about ITIL:
| 
