Application Management
ITIL is the amplification of the Release Management process
specifically focusing on the Application Lifecycle.
Application Management
ITIL - the last piece of the ITIL
framework!
Application Management
ITIL addresses the complex subject of managing applications from the
initial business need, through the Application Management lifecycle,
up to and including retirement.
In addition,
Application Management includes the interaction with IT Service
Management disciplines contained in Service Delivery, Service
Support and ICT Infrastructure Management.
Application Management
ITIL – value add!
Application Management
ITIL places a strong emphasis on ensuring that IT projects and
strategies are tightly aligned with those of the business throughout
the applications lifecycle. This is critically important in ensuring
that the business is receiving, and IT is delivering, the proper
value for the investments made.
Application Management
ITIL – scope!
Applications, along
with data and infrastructure components, such as hardware, the
operating system, and middleware, make up the technology components
of IT systems that in turn are part of an IT service.
Application Management
ITIL – holistic!
Application Management
ITIL provides a comprehensive, end-to-end description of all the
management processes that need to be followed within the lifetime of
an application (from conception to retirement).
It provides a holistic
description of what needs to be done and by whom. Application
Management also establishes a road map that all IT professionals can
follow to successfully deliver new and existing applications into
the IT environment in a more sustainable manner.
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